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The design of public organizations for the 21st century: why bureaucracy will survive in public management
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  • 2013Ethos public et quête de sens dans cette ère de réforme : le NMP, ses critiques et les luttes pour la reconnaissance d'une spécificité du secteur public31 cited
  • 2016An Asian perspective on policy instruments: policy styles, governance modes and critical capacity challenges30 cited
  • 2018Knowledge Sharing Barriers in Vietnamese Higher Education Institutions (HEIS)27 cited
  • 2003Citizen-government engagement: community connection: community connection through networked arrangements24 cited
  • 1999Citizen/Client Surveys : Dispelling Myths an d Redrawing Map s20 cited
  • 2003INTEGRATED PUBLIC SERVICES: THE ROLE OF NETWORKED ARRANGEMENTS20 cited
  • 2013There’s More to Policy Than Alignment20 cited
  • 2000Banishing Bureaucracy or Hatching a Hybrid? The CanadianFood Inspection Agency and the Politics of Reinventing Government17 cited
  • 2015Les gestionnaires publics à l’épreuve des résultats15 cited
  • 2014Why do governments use pay for performance? Contrasting theories and interview evidence15 cited
  • 2003Where are we coming from? Are there any useful lessons from our administrative history?12 cited
  • 2016The pertinence of new public management in a developing country: The healthcare system in Morocco12 cited
  • 2014The Achilles Heel of Governance: Critical Capacity Deficits and Their Role in Governance Failures

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12 cited
  • 2023State Capacities and Wicked Problems of Public Policy: Addressing Vulnerabilities that Affect Human Development7 cited
  • 2009Apports essentiels du management de la qualité au renouveau du modèle bureaucratique4 cited
  • 2012Managing intergovernmental contracts: The C anada–Manitoba cooperation on regional economic development4 cited