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Total Quality Performance of Design/Build Firms Using Quality Function Deployment
16 references·2 citing·42 second hop
Total Quality Performance of Design/Build Firms Using Quality Function Deployment (2005)Total Quality Performance of Design/Build…ISO 9000 Quality Systems Handbook (2006)ISO 9000 Quality Systems Hand…Project Management Institute (PMI) (2004)Project Management Institute …Quality‐related Action Programs: Their Impact on Quality Performance and Firm Performance (2000)Quality‐related Action Progra…An Empirical Investigation of the Malcolm Baldrige National Quality Award Causal Model (2000)An Empirical Investigation of…Identification of the Critical Factors of TQM* (1996)Identification of the Critica…A Guide to the project management body of knowledge (1996)A Guide to the project manage…Quality function deployment (1995)Quality function deploymentConceptual Model of Partnering (1995)Conceptual Model of PartneringQFD : the customer-driven approach to quality planning and deployment (1994)QFD : the customer-driven app…Advanced QFD: Linking Technology to Market and Company Needs (1994)Advanced QFD: Linking Technol…QS-9000 quality systems handbook (1993)QS-9000 quality systems handb…Quality Function Deployment : Integrating Customer Requirements into Product Design (1990)Quality Function Deployment :…Managing quality: the strategic and competitive edge (1989)Managing quality: the strateg…Managing Quality: The Strategic and Competitive Edge (1988)Managing Quality: The Strateg…Post‐occupancy evaluation (1987)Post‐occupancy evaluationA Conceptual Model of Service Quality and Its Implications for Future Research (1985)A Conceptual Model of Service…A study on implementing QFD (quality function deployment) in the construction of a commercial business center (2023)A study on implementing QFD (…Effect of Level of Owner-Provided Design on Contractor’s Design Quality in DB/EPC Projects (2018)Effect of Level of Owner-Prov…Relationship Quality in Services Selling: An Interpersonal Influence Perspective (1990)The Machine That Changed the World (1991)Total quality management as competitive advantage: A review and empirical study (1995)Simultaneous consideration of TQM and ISO 9000 on performance and motivation: An empirical study of Spanish companies (2007)ISO 9000/1994, ISO 9001/2000 and TQM: The performance debate revisited (2009)The relationships between soft-hard TQM factors and key business results (2013)Free Competition and the Optimal Amount of Fraud (1973)Advertising as Information (1974)An Investigation into the Determinants of Customer Satisfaction (1982)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Behavioral Consequences of Service Quality (1996)What is total quality control the japanese way (1985)An Instrument for Measuring the Critical Factors of Quality Management (1989)A framework for quality management research and an associated measurement instrument (1994)Relationships between implementation of TQM, JIT, and TPM and manufacturing performance (2001)Examining the effects of contextual factors on TQM and performance through the lens of organizational theories: An empirical study (2006)Firm's resilience to supply chain disruptions: Scale development and empirical examination (2014)Coefficient Alpha and the Internal Structure of Tests (1951)A Paradigm for Developing Better Measures of Marketing Constructs (1979)Structural Equations with Latent Variables (1989)Further evidence on the validity of the theoretical models underlying the Baldrige criteria (2001)Relationships between the EFQM model criteria: a study in Spanish universities (2005)Spiritual leadership as a model for performance excellence: a study of Baldrige award recipients (2016)ENVIRONMENTAL PSYCHOLOGY 1989–1994 (1996)Post-occupancy evaluation: benefits and barriers (2001)Businesses as Buildings: Metrics for the Architectural Quality of Internet Businesses (2002)Causal Ambiguity, Barriers to Imitation, and Sustainable Competitive Advantage (1990)The Economics of Modern Manufacturing: Technology, Strategy, and Organization (1990)Customer Satisfaction, Market Share, and Profitability: Findings From Sweden (1994)The Logical Framework Method for Defining Project Success (1999)On Uncertainty, Ambiguity, and Complexity in Project Management (2002)No project is an island: linking projects to history and context (2003)Customer satisfaction, customer retention, and market share (1993)THE LAST PLANNER SYSTEM OF PRODUCTION CONTROL (2000)Quality function deployment: A literature review (2002)Empirical assessment of ISO 9000 related management practices and performance relationships (2007)A resource dependence theory perspective of ISO 9000 in managing organizational environment (2010)A review of volunteered geographic information quality assessment methods (2016)Quality and Competition (1998)Customer Satisfaction for Financial Services: The Role of Products, Services, and Information Technology (1999)Avoiding Competence Substitution Through Knowledge Sharing (2000)
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References

  • 1985A Conceptual Model of Service Quality and Its Implications for Future Research22,085 cited
  • 1996A Guide to the project management body of knowledge4,353 cited
  • 1990Quality Function Deployment : Integrating Customer Requirements into Product Design1,680 cited
  • 1989Managing quality: the strategic and competitive edge1,087 cited
  • 1996Identification of the Critical Factors of TQM*1,023 cited
  • 2000An Empirical Investigation of the Malcolm Baldrige National Quality Award Causal Model442 cited
  • 1988Managing Quality: The Strategic and Competitive Edge423 cited
  • 1987Post‐occupancy evaluation332 cited
  • 2000Quality‐related Action Programs: Their Impact on Quality Performance and Firm Performance210 cited
  • 2006ISO 9000 Quality Systems Handbook196 cited
  • 1995Quality function deployment192 cited
  • 1994QFD : the customer-driven approach to quality planning and deployment184 cited
  • 1993QS-9000 quality systems handbook177 cited
  • 2004Project Management Institute (PMI)163 cited
  • 1995Conceptual Model of Partnering162 cited
  • 1994Advanced QFD: Linking Technology to Market and Company Needs

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103 cited

Cited by

  • 2018Effect of Level of Owner-Provided Design on Contractor’s Design Quality in DB/EPC Projects28 cited
  • 2023A study on implementing QFD (quality function deployment) in the construction of a commercial business center5 cited