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Performance Measurement and Dysfunction

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References

1998The new public management paradigm and the search for democratic accountability184 cited
1996OFFICE OF PROGRAM POLICY ANALYSIS AND GOVERNMENT ACCOUNTABILITY105 cited

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2010Challenges and strategies in applying performance measurement to federal public health programs66 cited
2010Organizational Goal Characteristics and Public Duty Motivation in U.S. Federal Agencies63 cited
2012From performance measurement to learning: a new source of government overload?40 cited
2020Public Officials’ Gaming of Performance Measures and Targets: The Nexus between Motivation and Opportunity39 cited
2010Extending goal ambiguity research in government: from organizational goal ambiguity to programme goal ambiguity38 cited
2020Examining the Accountability-Performance Link: The Case of Citizen Oversight of Police32 cited
2018The Nexus of Public and Nonprofit Management32 cited
2017Performance Management in Europe: An Idea Whose Time Has Come and Gone?31 cited
2015Government Performance Management and Evaluation in South Korea: History and Current Practices29 cited

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2020

Review of Selected Performance Measurement Models Used in Public Administration

28 cited

2011Developing and Validating New Concepts and Measures of Program Goal Ambiguity in the U.S. Federal Government28 cited

2007Performance Improvement and Performance Dysfunction: An Empirical Examination of Impacts of the Emergency Room Wait-Time Target in the English National Health Service26 cited

2020Mitigating Pernicious Gaming in Performance Management in China: Dilemmas, Strategies and Challenges20 cited

2017Do Public Employees “Game” Performance Budgeting Systems? Evidence From the Program Assessment Rating Tool in Korea20 cited