References

• 1999Cross-Utilization of Workers Whose Capabilities Differ148 cited
• 1999The economic manufacture/order quantity (EMQ/EOQ) and the learning curve: Past, present, and future137 cited
• 2008Competence-driven project portfolio selection, scheduling and staff assignment134 cited
• 2009Work assignment to and qualification of multi-skilled human resources under knowledge depreciation and company skill level targets92 cited
• 2004Chained cross-training of workers for robust performance91 cited
• 2006Assigning cross-trained workers to departments: A two-stage optimization model to maximize utility and skill improvement73 cited
• 2000Human resource management strategies and practices in Just-In-Time environments: Australian case study evidence57 cited
• 2005Rotational allocation of tasks to multifunctional workers in a service industry51 cited
• 2004Cross‐training Decisions in Field Services with Three Job Types and Server–Job Mismatch*41 cited
• 2005A Real Options Model for Workforce Cross-Training33 cited
• 2007Workforce Cross Training26 cited
• 2007An experiment on task performance forecasting based on the experience of different tasks7 cited

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