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Competing for level of service in the provision of mobility services: Concepts, processes and measures
4 references·0 citing·10 second hop
Competing for level of service in the provision of mobility services: Concepts, processes and measures (2010)Competing for level of service in the pro…Transit capacity and quality of service manual (2003)Transit capacity and quality …Service quality––developing a service quality index in the provision of commercial bus contracts (2003)Service quality––developing a…Upgrading quality in urban mobility systems (2001)Upgrading quality in urban mo…Upgrading quality in urban mobility systems (2000)Upgrading quality in urban mo…A methodology for evaluating transit service quality based on subjective and objective measures from the passenger’s point of view (2010)Modelling user perception of bus transit quality (2010)Quality of Service in Public Transport Based on Customer Satisfaction Surveys: A Review and Assessment of Methodological Approaches (2014)A hybrid fuzzy methodology to evaluate customer satisfaction in a public transportation system for Istanbul (2013)Establishing a metropolitan transport authority in Istanbul: A new institutional economics framework for institutional change in urban transport (2019)A CLIOS Analysis for the Promotion of Sustainable Plans of Mobility: The Case of Mexico City (2020)Public transport in a small island of a developing country (2012)Public transit user satisfaction: Variability and policy implications (2008)Behavioral intentions of public transit passengers—The roles of service quality, perceived value, satisfaction and involvement (2010)Crowding in public transport systems: Effects on users, operation and implications for the estimation of demand (2013)
this work references cited by second hop

References

  • 2003Transit capacity and quality of service manual707 cited
  • 2003Service quality––developing a service quality index in the provision of commercial bus contracts450 cited
  • 2001Upgrading quality in urban mobility systems21 cited
  • 2000Upgrading quality in urban mobility systems9 cited

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