Organizational Citizenship Behavior and Impacts on Knowledge Sharing: An Empirical Study

Hasan Ali Al-Zu’bi

41 citations0/0 files storedInternational Business Research

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Knowledge Management and Sharing Employee Performance and Management Job Satisfaction and Organizational Behavior

Abstract

Purpose –This study attempted to examine the Influence of Organizational Citizenship Behavior by five dimensions: (altruism, courtesy, sportsmanship, conscientiousness, and civic virtue) on Knowledge Sharing in the Jordanian business environment – Specifically in pharmaceutical industry companies. Design/methodology/approach – For this purpose, a questionnaire was developed and distributed to (205) employees were selected from the population of pharmaceutical industry companies. Number of (193) questionnaires were returned, (4) were rejected due to incomplete responses and (189) responses which comprises (92 %) of the target sample.Findings –The most important findings of the study reveled that dimensions of organizational citizenship behavior (respectively: Sportsmanship, Conscientiousness, and Altruism) had more impact on the knowledge sharing are.Originality/value – The paper contributes to previous research by adding to existing knowledge regarding Knowledge Sharing. The paper makes key recommendations towards development of Citizenship organizational behavior in Jordanian pharmaceutical industry companies and consequently enhancing knowledge sharing.

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References

1995The Knowledge-Creating Company 1998The Knowledge-Creating Company 1998Working knowledge: how organizations manage what they know 1991Development of an Instrument to Measure the Perceptions of Adopting an Information Technology Innovation 1990Transformational leader behaviors and their effects on followers' trust in leader, satisfaction, and organizational citizenship behaviors 1988Organizational Citizenship Behavior: The Good Soldier Syndrome.1998The Concept of “Ba”: Building a Foundation for Knowledge Creation 1983Organizational citizenship behavior: Its nature and antecedents.

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2016Examining Organizational Citizenship Behavior in the Context of Human Resource Development 2020Linking Perceived Organizational Support, Affective Commitment, and Knowledge Sharing with Prosocial Organizational Behavior of Altruism and Civic Virtue 2015The Influence of Individual Characteristics on Knowledge Sharing Practices, Enablers, and Barriers in a Project Management Context 2013Organizational commitment, knowledge sharing and organizational citizenship behaviour: the case of the Taiwanese semiconductor industry

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