Understanding and managing process initiatives: a framework for developing consensus

Abstract

The purpose of this paper is to describe the process transformation framework which assists managers in creating and sustaining consensus in relation to process-based initiatives. Such consensus includes agreement on the degree and scope of transformation, and the managerial approach to the embryonic initiative. The paper draws on empirical evidence gained from applying the framework in large organizations. Copyright © 2000 John Wiley & Sons, Ltd.

Cite this work

No public copy is stored for this record, so only the metadata is cited.

Stored only when both papers are in the corpus — 22 citations exist upstream.

Papers that cite the same references — the relational fallback while embeddings are still backfilling.