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Managing discourse in intercultural business email interactions: a case study of a British and Italian business transaction
16 references·16 citing·36 second hopsampled
Managing discourse in intercultural business email interactions: a case study of a British and Italian business transaction (2013)Managing discourse in intercultural busin…On Language Management in Multinational Companies in the Czech Republic (2006)On Language Management in Mul…“Hej Seppo, Could You pls Comment on This!”—Internal Email Communication in Lingua Franca English in a Multinational Company (2006)“Hej Seppo, Could You pls Com…Genre variation in Business Letters (2005)Genre variation in Business L…English as a lingua franca in Nordic corporate mergers: Two case companies (2005)English as a lingua franca in…Culturally Speaking: Managing Rapport Through Talk Across Cultures (2004)Culturally Speaking: Managing…Language management in multinational companies (2003)Language management in multin…Lingua Franca Communication (2002)Lingua Franca CommunicationThe discursive accomplishment of normality: On ‘lingua franca’ English and conversation analysis (1996)The discursive accomplishment…Language : Contexts and consequences. By Howard Giles and Nikolas Coupland. Pacific Grove, CA: Brooks/Cole, 1991. Pp. xvi, 244. Paper $21.00. (1993)Language : Contexts and conse…Intertextuality in critical discourse analysis (1992)Intertextuality in critical d…Politeness (1987)PolitenessPoliteness : Some Universals in Language Usage (1987)Politeness : Some Universals …Speech Genres and Other Late Essays (1986)Speech Genres and Other Late …Spoken and written language: Exploring orality and literacy. Edited by Deborah Tannen. (Advances in discourse processes, 9.) Norwood, NJ: Ablex, 1982. Pp. xvii, 267. Cloth $29.50, paper $16.50. (1984)Spoken and written language: …How To Do Things With Words (1975)How To Do Things With WordsThought and language (1962)Thought and languageThe Influence of English on Italian (2023)The Influence of English on I…Power Dynamics in Business English as a Lingua Franca Discourse (2023)Power Dynamics in Business En…Business responses to positive reviews online: Face-work on TripAdvisor (2021)Business responses to positiv…Translanguaging and Momentarity in Social Interaction (2020)Translanguaging and Momentari…Responding to negative hotel reviews: A cross-linguistic perspective on online rapport-management (2020)Responding to negative hotel …Poststructuralist Discourse Studies: From Structure to Practice (2020)Poststructuralist Discourse S…Posthumanism and Its Implications for Discourse Studies (2020)Posthumanism and Its Implicat…Positive reviews on TripAdvisor: a cross-linguistic study of contemporary digital tourism discourse (2020)Positive reviews on TripAdvis…Multimodality (2020)MultimodalityDiscourse and the Linguistic Landscape (2020)Discourse and the Linguistic …Discourse and Racialization (2020)Discourse and RacializationCorpus-Assisted Discourse Studies (2020)Corpus-Assisted Discourse Stu…Context and Its Complications (2020)Context and Its ComplicationsCognitive Linguistic and Experimental Methods in Critical Discourse Studies (2020)Cognitive Linguistic and Expe…Handbuch Sprache in Organisationen (2018)Handbuch Sprache in Organisat…Coercive, mimetic and normative: Interdiscursivity in Malaysian CSR reports (2018)Coercive, mimetic and normati…The developmental psychology of Jean Piaget. (1963)Family resemblances: Studies in the internal structure of categories (1975)Basic objects in natural categories (1976)Principles of Language Learning and Teaching (1981)ASPECTS OF THE THEORY OF SYNTAX (1964)A simplest systematics for the organization of turn-taking for conversation (1974)The Preference for Self-Correction in the Organization of Repair in Conversation (1977)10. 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The Spiraling Effect of Incivility in the Workplace (1999)Construal-level theory of psychological distance. (2010)Impoliteness revisited: with special reference to dynamic and prosodic aspects (2003)Theories of identity and the analysis of face (2007)Meaning in Language. An Introduction to Semantics and Pragmatics (2011)Power, approach, and inhibition. (2003)Critical Discourse Analysis (2015)
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References

  • 1975How To Do Things With Words21,513 cited
  • 1962Thought and language20,700 cited
  • 1987Politeness : Some Universals in Language Usage11,919 cited
  • 1987Politeness10,531 cited
  • 1986Speech Genres and Other Late Essays9,076 cited
  • 1984Spoken and written language: Exploring orality and literacy. Edited by Deborah Tannen. (Advances in discourse processes, 9.) Norwood, NJ: Ablex, 1982. Pp. xvii, 267. Cloth $29.50, paper $16.50.1,306 cited
  • 1996The discursive accomplishment of normality: On ‘lingua franca’ English and conversation analysis1,075 cited
  • 1993Language : Contexts and consequences. By Howard Giles and Nikolas Coupland. Pacific Grove, CA: Brooks/Cole, 1991. Pp. xvi, 244. Paper $21.00.832 cited
  • 2004Culturally Speaking: Managing Rapport Through Talk Across Cultures773 cited
  • 2003Language management in multinational companies468 cited
  • 1992Intertextuality in critical discourse analysis455 cited
  • 2005English as a lingua franca in Nordic corporate mergers: Two case companies370 cited
  • 2002Lingua Franca Communication274 cited
  • 2006On Language Management in Multinational Companies in the Czech Republic118 cited
  • 2005Genre variation in Business Letters

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118 cited
  • 2006“Hej Seppo, Could You pls Comment on This!”—Internal Email Communication in Lingua Franca English in a Multinational Company112 cited
  • Cited by

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    • 2020Translanguaging and Momentarity in Social Interaction33 cited
    • 2021Business responses to positive reviews online: Face-work on TripAdvisor28 cited
    • 2020Cognitive Linguistic and Experimental Methods in Critical Discourse Studies21 cited
    • 2020Multimodality21 cited
    • 2018Coercive, mimetic and normative: Interdiscursivity in Malaysian CSR reports20 cited
    • 2020Discourse and the Linguistic Landscape19 cited
    • 2020Positive reviews on TripAdvisor: a cross-linguistic study of contemporary digital tourism discourse18 cited
    • 2018Handbuch Sprache in Organisationen11 cited
    • 2023Power Dynamics in Business English as a Lingua Franca Discourse10 cited
    • 2020Poststructuralist Discourse Studies: From Structure to Practice9 cited
    • 2020Posthumanism and Its Implications for Discourse Studies8 cited
    • 2020Discourse and Racialization6 cited