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Can Brick-and-Mortar Retailers Successfully Become Multichannel Retailers?
16 references·7 citing·32 second hop
Can Brick-and-Mortar Retailers Successfully Become Multichannel Retailers? (2015)Can Brick-and-Mortar Retailers Successful…Journal of Food Distribution Research (2019)Journal of Food Distribution …Goodbye Pareto Principle, Hello Long Tail: The Effect of Search Costs on the Concentration of Product Sales (2011)Goodbye Pareto Principle, Hel…Key Issues in Multichannel Customer Management: Current Knowledge and Future Directions (2009)Key Issues in Multichannel Cu…Customer Experience Management in Retailing: Understanding the Buying Process (2009)Customer Experience Managemen…Multichannel customer management: Understanding the research-shopper phenomenon (2007)Multichannel customer managem…Competing on Analytics: The New Science of Winning (2007)Competing on Analytics: The N…Competing on analytics: the new science of winning (2007)Competing on analytics: the n…The Core Competence of the Corporation (2006)The Core Competence of the Co…Firm resources and sustained competitive advantage (2004)Firm resources and sustained …Learning and protection of proprietary assets in strategic alliances: building relational capital (2000)Learning and protection of pr…Dynamic capabilities: what are they? (2000)Dynamic capabilities: what ar…Dynamic capabilities and strategic management (1997)Dynamic capabilities and stra…The cornerstones of competitive advantage: A resource‐based view (1993)The cornerstones of competiti…Firm Resources and Sustained Competitive Advantage (1991)Firm Resources and Sustained …WHAT'S IN A NAME? REPUTATION BUILDING AND CORPORATE STRATEGY. (1990)WHAT'S IN A NAME? REPUTATION …Identifying and using critical success factors (1984)Identifying and using critica…The impact of convenience in a click and collect retail setting: A consumer-based approach (2022)The impact of convenience in …Platform ecosystems and digital innovation in food retailing: Exploring the rise of Hema in China (2021)Platform ecosystems and digit…How Does Channel Integration Affect Consumers’ Selection of Omni-Channel Shopping Methods? An Empirical Study of U.S. Consumers (2021)How Does Channel Integration …Trigger factors in brick and click shopping (2019)Trigger factors in brick and …Influence of logistic service level on multichannel decision of a two-echelon supply chain (2019)Influence of logistic service…Grocery pickup creation of value: Customers’ benefits vs. spatial dimension (2017)Grocery pickup creation of va…An exploration of consumers’ experiences in physical stores: comparing consumers’ and retailers’ perspectives in past and present time (2017)An exploration of consumers’ …Economic Action and Social Structure: The Problem of Embeddedness (1985)Structural equation modeling in practice: A review and recommended two-step approach. 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References

  • 1991Firm Resources and Sustained Competitive Advantage48,209 cited
  • 2004Firm resources and sustained competitive advantage38,157 cited
  • 1997Dynamic capabilities and strategic management34,723 cited
  • 2000Dynamic capabilities: what are they?14,950 cited
  • 2006The Core Competence of the Corporation11,435 cited
  • 1993The cornerstones of competitive advantage: A resource‐based view10,742 cited
  • 1990WHAT'S IN A NAME? REPUTATION BUILDING AND CORPORATE STRATEGY.5,424 cited
  • 2000Learning and protection of proprietary assets in strategic alliances: building relational capital2,994 cited
  • 2007Competing on Analytics: The New Science of Winning1,133 cited
  • 2007Multichannel customer management: Understanding the research-shopper phenomenon999 cited
  • 2009Customer Experience Management in Retailing: Understanding the Buying Process961 cited
  • 2007Competing on analytics: the new science of winning941 cited
  • 2011Goodbye Pareto Principle, Hello Long Tail: The Effect of Search Costs on the Concentration of Product Sales845 cited
  • 2019Journal of Food Distribution Research771 cited
  • 2009Key Issues in Multichannel Customer Management: Current Knowledge and Future Directions

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615 cited
  • 1984Identifying and using critical success factors598 cited
  • Cited by

    • 2021How Does Channel Integration Affect Consumers’ Selection of Omni-Channel Shopping Methods? An Empirical Study of U.S. Consumers54 cited
    • 2022The impact of convenience in a click and collect retail setting: A consumer-based approach53 cited
    • 2021Platform ecosystems and digital innovation in food retailing: Exploring the rise of Hema in China52 cited
    • 2017An exploration of consumers’ experiences in physical stores: comparing consumers’ and retailers’ perspectives in past and present time51 cited
    • 2019Influence of logistic service level on multichannel decision of a two-echelon supply chain41 cited
    • 2017Grocery pickup creation of value: Customers’ benefits vs. spatial dimension37 cited
    • 2019Trigger factors in brick and click shopping13 cited