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ArticleEthics and services marketing

Ellen J. Kennedy1993

Article1993

Ethics and services marketing

Ellen J. Kennedy · Leigh Lawton

33 citations·0/0 files stored·Journal of Business Ethics

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Ethics in Business and Education Customer Service Quality and Loyalty Corporate Social Responsibility and Sustainability

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References

2011External Control of Organizations: Resource Dependence Perspective 1979The External Control of Organizations: A Resource Dependence Perspective 1981The Economics of Organization: The Transaction Cost Approach 1986The Bases of Social Power 1985Problems and Strategies in Services Marketing 1988The Organizational Bases of Ethical Work Climates 1971A Strategic Contingencies' Theory of Intraorganizational Power 1988Moral mazes: The world of corporate managers

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2011Ethical issues as competitive advantage for bank management 2013A transcendent code of ethics for marketing professionals 2018Executive ethical decisions initiating organizational culture and values 1997Establishing ethical boundaries for service providers: a narrative approach 1996Towards taming the labor-management frontier: A strategic marketing framework 2008The Ethical and Unethical Dimensions of Marketing

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Year1993

Typearticle

Published1993-10-01

VenueJournal of Business Ethics

ISSN-L0167-4544

Languageen

Citations33

Files0 public / 0

ShelfEthics in Business and Education

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doi10.1007/bf00881311

openalex_workW2074932801

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1994Professional Notes