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Ethics and services marketing
16 references·7 citing·39 second hop
Ethics and services marketing (1993)Ethics and services marketingExternal Control of Organizations: Resource Dependence Perspective (2011)External Control of Organizat…Transaction Cost Determination of “Unfair” Contractual Arrangements (2004)Transaction Cost Determinatio…Moral Mazes: The World of Corporate Managers (1990)Moral Mazes: The World of Cor…Business ethics: A literature review with a focus on marketing ethics (1989)Business ethics: A literature…The Organizational Bases of Ethical Work Climates (1988)The Organizational Bases of E…Moral mazes: The world of corporate managers (1988)Moral mazes: The world of cor…A behavioral model of ethical and unethical decision making (1987)A behavioral model of ethical…The Bases of Social Power (1986)The Bases of Social PowerProblems and Strategies in Services Marketing (1985)Problems and Strategies in Se…Interorganizational Relations (1985)Interorganizational RelationsThe Theory of Power and Conflict in Channels of Distribution (1984)The Theory of Power and Confl…The Environment of Marketing Channel Dyads: A Framework for Comparative Analysis (1983)The Environment of Marketing …The Economics of Organization: The Transaction Cost Approach (1981)The Economics of Organization…The External Control of Organizations: A Resource Dependence Perspective (1979)The External Control of Organ…Power Measurement in the Distribution Channel (1972)Power Measurement in the Dist…A Strategic Contingencies' Theory of Intraorganizational Power (1971)A Strategic Contingencies' Th…Executive ethical decisions initiating organizational culture and values (2018)Executive ethical decisions i…A transcendent code of ethics for marketing professionals (2013)A transcendent code of ethics…Ethical issues as competitive advantage for bank management (2011)Ethical issues as competitive…The Ethical and Unethical Dimensions of Marketing (2008)The Ethical and Unethical Dim…Establishing ethical boundaries for service providers: a narrative approach (1997)Establishing ethical boundari…Towards taming the labor-management frontier: A strategic marketing framework (1996)Towards taming the labor-mana…Professional Notes (1994)Professional NotesThe Theory of Social and Economic Organization. (1948)Field Theory in Social Science (1953)A study of normative and informational social influences upon individual judgment. (1955)A Relational Model of Authority in Groups (1992)Social Influence: Compliance and Conformity (2004)What's the difference? diversity constructs as separation, variety, or disparity in organizations (2007)The Nature of the Firm (1937)Theory of the firm: Managerial behavior, agency costs and ownership structure (1976)Markets, Bureaucracies, and Clans (1980)Determinants of Long-Term Orientation in Buyer-Seller Relationships (1994)Social Capital, Intellectual Capital, and the Organizational Advantage (1998)Social Capital in the Creation of Human Capital (2000)Richard M. Cyert & James G. March, A Behavioral Theory of The Firm, Prentice-Hall, Inc., Englewood Cliffs, New Jersey, 1963, 332 s. (1964)Differentiation and Integration in Complex Organizations (1967)A SOCIAL CAPITAL THEORY OF CAREER SUCCESS. (2001)Power, approach, and inhibition. (2003)Contributing Knowledge to Electronic Knowledge Repositories: An Empirical Investigation1 (2005)Exchange and Power in Social Life (2017)Atmospherics as a Marketing Tool (1974)Breaking Free from Product Marketing (1977)A Service‐Orientated Approach to Marketing of Services (1978)The Nature and Determinants of Customer Expectations of Service (1993)Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach (2001)Factors Influencing the Effectiveness of Relationship Marketing: A Meta-Analysis (2006)Behavioral Ethics in Organizations: A Review (2006)Ethical leadership: A review and future directions (2006)Bad apples, bad cases, and bad barrels: Meta-analytic evidence about sources of unethical decisions at work. (2010)Emotion in the Workplace: A Reappraisal (1995)Emotional Labor and Burnout: Comparing Two Perspectives of “People Work” (2002)THE NORMALIZATION OF CORRUPTION IN ORGANIZATIONS (2003)Organizational Information Requirements, Media Richness and Structural Design (1986)Managing Legitimacy: Strategic and Institutional Approaches (1995)The Relational View: Cooperative Strategy and Sources of Interorganizational Competitive Advantage (1998)Developing Buyer-Seller Relationships (1987)Market Orientation: The Construct, Research Propositions, and Managerial Implications (1990)Market Orientation: Antecedents and Consequences (1993)Toward a Theory of Stakeholder Identification and Salience: Defining the Principle of who and What Really Counts (1997)Organizing and the Process of Sensemaking (2005)Beyond Neopositivists, Romantics, and Localists: A Reflexive Approach to Interviews in Organizational Research (2003)
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References

  • 2011External Control of Organizations: Resource Dependence Perspective14,181 cited
  • 1979The External Control of Organizations: A Resource Dependence Perspective9,172 cited
  • 1981The Economics of Organization: The Transaction Cost Approach6,452 cited
  • 1986The Bases of Social Power4,542 cited
  • 1985Problems and Strategies in Services Marketing2,819 cited
  • 1988The Organizational Bases of Ethical Work Climates2,568 cited
  • 1971A Strategic Contingencies' Theory of Intraorganizational Power1,360 cited
  • 1988Moral mazes: The world of corporate managers1,295 cited
  • 1984The Theory of Power and Conflict in Channels of Distribution1,279 cited
  • 1990Moral Mazes: The World of Corporate Managers1,206 cited
  • 1972Power Measurement in the Distribution Channel797 cited
  • 1985Interorganizational Relations553 cited
  • 1983The Environment of Marketing Channel Dyads: A Framework for Comparative Analysis527 cited
  • 1987A behavioral model of ethical and unethical decision making515 cited
  • 1989Business ethics: A literature review with a focus on marketing ethics342 cited
  • 2004

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Transaction Cost Determination of “Unfair” Contractual Arrangements
328 cited

Cited by

  • 2011Ethical issues as competitive advantage for bank management27 cited
  • 2013A transcendent code of ethics for marketing professionals23 cited
  • 2018Executive ethical decisions initiating organizational culture and values21 cited
  • 1997Establishing ethical boundaries for service providers: a narrative approach20 cited
  • 1996Towards taming the labor-management frontier: A strategic marketing framework17 cited
  • 2008The Ethical and Unethical Dimensions of Marketing11 cited
  • 1994Professional Notes5 cited