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Supplier satisfaction: Conceptual basics and explorative findings · Study

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ArticleSupplier satisfaction: Conceptual basics and explorative findings

Michael Eßig2009

Article2009

Supplier satisfaction: Conceptual basics and explorative findings

Michael Eßig · Markus Christian Amann

134 citations·0/0 files stored·Journal of Purchasing and Supply Management

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Quality and Supply Management Customer Service Quality and Loyalty Outsourcing and Supply Chain Management

Abstract

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Citations in this library

Stored only when both papers are in the corpus — 134 citations exist upstream.

References

1988On the Evaluation of Structural Equation Models 1989Structural Equations with Latent Variables 1991Structural Equations with Latent Variables.1979A Paradigm for Developing Better Measures of Marketing Constructs 1980A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions 1987Developing Buyer-Seller Relationships 1993What is coefficient alpha? An examination of theory and applications.1992A National Customer Satisfaction Barometer: The Swedish Experience

Cited by

2012Customer attractiveness, supplier satisfaction and preferred customer status: Introduction, definitions and an overarching framework 2012The drivers of customer attractiveness, supplier satisfaction and preferred customer status: A literature review 2015The impact of customer attractiveness and supplier satisfaction on becoming a preferred customer 2013Green purchasing is key to superior performance: an empirical study 2014Identifying innovative suppliers in business networks: An empirical study 2012Measuring customer attractiveness 2012How can business buyers attract sellers' resources?2012The effects of low internal integration between purchasing and operations on suppliers’ resource mobilization

Details

Year2009

Typearticle

Published2009-02-15

VenueJournal of Purchasing and Supply Management

ISSN-L1478-4092

Languageen

Citations134

Files0 public / 0

ShelfQuality and Supply Management

Identifiers

doi10.1016/j.pursup.2009.01.001

openalex_workW2078215263

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