Article1989

The Overbooking Question: A Simulation

Carolyn U. Lambert · Thomas Patrick Cullen

35 citations0/0 files storedCornell Hotel and Restaurant Administration Quarterly

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Supply Chain and Inventory Management Simulation Techniques and Applications Healthcare Operations and Scheduling Optimization

Abstract

A simulation model for your hotel's reservations system can help you find the optimum reservations policy—one that maximizes profit and minimizes the extremes of walking guests or leaving no-shows' rooms unfilled

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References

1958Decision and Team Problems in Airline Reservations 1974HOTEL OVERBOOKING AS A MARKOVIAN SEQUENTIAL DECISION PROCESS*1976DYNAMIC OPERATING RULES FOR MOTEL RESERVATIONS

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2016Modeling no-shows, cancellations, overbooking, and walk-ins in restaurant revenue management 2015Hotel Overbooking and Cooperation with Third-Party Websites 2013A Cruise Line Dynamic Overbooking Model with Multiple Cabin Types from the View of Real Options 1992A Review of Case Analysis and Simulation for Use in Hospitality Marketing Education 2020The perceptions of frontline employees towards hotel overbooking practices: exploring ethical challenges 1994Overbooking: the Practice and the Law

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