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Carolyn U. Lambert · Study

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Carolyn U. Lambert

20 works· latest 2009· 1 institutionscluster: provisional

h-index7

i106

Citations545

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Most cited in this library

Adaptation of an information quality framework to measure customers’ behavioral intentions to use lodging Web sites2001 · 331 citations
IMPACT OF WAITING TIME ON EVALUATION OF SERVICE QUALITY AND CUSTOMER SATISFACTION IN FOODSERVICE OPERATIONS2000 · 45 citations
Customers' Identification of Acceptable Waiting Times in a Multi-Stage Restaurant System2006 · 36 citations
The Effect of Waiting Time and Affective Reactions on Customers' Evaluation of Service Quality in a Cafeteria2005 · 36 citations
The Overbooking Question: A Simulation1989 · 35 citations

Works

20 shown

Relationship of Directors' Beliefs of Perceived Organizational Support and Affective Commitment to Point in Time of Development of School Wellness Policies

Journal of Foodservice Business Research·2009·4 authors

5citations

Customers' Identification of Acceptable Waiting Times in a Multi-Stage Restaurant System

Journal of Foodservice Business Research·2006·2 authors

36citations

The Effect of Waiting Time and Affective Reactions on Customers' Evaluation of Service Quality in a Cafeteria

Journal of Foodservice Business Research·2005·2 authors

36citations

Adaptation of an information quality framework to measure customers’ behavioral intentions to use lodging Web sites

International Journal of Hospitality Management·2001·2 authors

331citations

IMPACT OF WAITING TIME ON EVALUATION OF SERVICE QUALITY AND CUSTOMER SATISFACTION IN FOODSERVICE OPERATIONS

Foodservice Research International·2000·1 author

45citations

The Development and Implementation of a Web-Based Instructional Module for Teaching Hospitality Students to Manage and Serve Persons with Disabilities

Journal of Hospitality & Tourism Education·

1999

·4 authors

5citations

The Evolution of Technology in Education: the Future Is Here

Journal of Hospitality & Tourism Research·1994·2 authors

1citations

Professional Education: Balancing Rigor With Relevance

Journal of Hospitality & Tourism Research·1994·2 authors

3citations

Property Management Education: Rationale and Resources for the 1990s

Hospitality & Tourism Educator·1994·2 authors

3citations

Journal of Hospitality & Tourism Research·1992·2 authors·editorial·Open access

0citations

Information Technology: a Critical Force for the 1990s

Journal of Hospitality & Tourism Research·1991·2 authors·editorial

3citations

Management Development: a New Role for Hospitality Education

Journal of Hospitality & Tourism Research·1991·2 authors·editorial

2citations

Hospitality Research At the Crossroads: an Agenda for Change

Journal of Hospitality & Tourism Research·1991·2 authors

6citations

The Overbooking Question: A Simulation

Cornell Hotel and Restaurant Administration Quarterly·1989·2 authors

35citations

Using a Computer-Assisted Drafting and Design System To Support Hospitality Design Instruction

Journal of Hospitality & Tourism Research·1989·1 author

4citations

Setting Reservation Policies: A Microcomputer-Based Simulation

Journal of Hospitality & Tourism Research·1988·2 authors

9citations

Teaching Quantitative Decision Skills in a Hospitality Curriculum

Cornell Hotel and Restaurant Administration Quarterly·1987·2 authors

2citations

Computer Literacy in Hospitality Education

Cornell Hotel and Restaurant Administration Quarterly·1984·2 authors

5citations

Restaurant Design

Cornell Hotel and Restaurant Administration Quarterly·1984·2 authors

11citations

Alternatives in Experiential Learning

Journal of Hospitality & Tourism Research·1980·1 author

3citations