JIT Implementation within a Service Industry: A Case Study

Satish Mehra · R. Anthony Inman

19 citations0/0 files storedInternational Journal of Service Industry Management

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Quality and Supply Management Management and Optimization Techniques Operations Management Techniques

Abstract

Just-in-time (JIT) philosophy has been primarily used in manufacturing operations to manage materials and other production activities. However, JIT can be applicable in service operations. Specifically, using a case study, the article illustrates the elements of successfully implementing JIT in a service operation.

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