SZodixStudyAcademic Library

Shelves Open access

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

As worlds collide: The role of marketing management in customer-to-customer interactions · Study

ArticleShelves

ArticleAs worlds collide: The role of marketing management in customer-to-customer interactions

Akon E. Ekpo2014

Article2014

As worlds collide: The role of marketing management in customer-to-customer interactions

Akon E. Ekpo · Breagin K. Riley · Kevin D. Thomas · Zachary Yvaire · Geraldine Rosa Henderson · Isaac I. Muñoz

30 citations·0/0 files stored·Journal of Business Research

No readable copy stored yet — this record is metadata only.

No open-access location is known for this record yet.

Literature note Cite in a project Citation map

Customer Service Quality and Loyalty Digital Marketing and Social Media Consumer Behavior in Brand Consumption and Identification

Abstract

No abstract was published for this record.

Paper brief

Loading…

Cite this work

Citation unavailable for this work.

BibTeX RIS CSL-JSON

No public copy is stored for this record, so only the metadata is cited.

Citations in this library

Citation map →

Stored only when both papers are in the corpus — 30 citations exist upstream.

References

2006Using thematic analysis in psychology 1994Qualitative Data Analysis: An Expanded Sourcebook 1999Communities of practice learning, meaning, and identity 1974The Interpretation of Cultures 2017The Interpretation of Cultures 1974An approach to environmental psychology 1985Trust as a Social Reality 2002The Field behind the Screen: Using Netnography for Marketing Research in Online Communities

Related works

Explore the map →

Papers that cite the same references — the relational fallback while embeddings are still backfilling.

2019Consumer Culture Theory: Development, Critique, Application and Prospectsarticle · 8 shared references 2012Studying Consumption Behaviour through Multiple Lenses: An Overview of Consumer Culture Theoryarticle · 7 shared references 2002Retailing in a multicultural world: the interplay of retailing, ethnic identity and consumptionarticle · 7 shared references 2020What goes on between customers? A cross-industry study of customer-to-customer interaction (CCI)article · 7 shared references 2018Motherhood in migration: schools as acculturation agentsarticle · 7 shared references 2012Consumer roles in brand culture and value co-creation in virtual communitiesarticle · 6 shared references

Details

Year2014

Typearticle

Published2014-05-23

VenueJournal of Business Research

ISSN-L0148-2963

Languageen

Citations30

Files0 public / 0

ShelfCustomer Service Quality and Loyalty

Identifiers

doi10.1016/j.jbusres.2014.04.009

openalex_workW2079895103

Links

Imported from OpenAlex (CC0) — nothing here is generated.