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An investigation of the effect of online consumer trust on expectation, satisfaction, and post-expectation

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References

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1980A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions14,475 cited
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2001Understanding Information Systems Continuance: An Expectation-Confirmation Model18,741 cited
1999Use of partial least squares (PLS) in strategic management research: a review of four recent studies7,307 cited
1997An Examination of the Nature of Trust in Buyer-Seller Relationships6,819 cited

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1994Determinants of Long-Term Orientation in Buyer-Seller Relationships6,726 cited

1998Modern Methods for Business Research6,534 cited

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