Knowledge at work: learning and transferring expert reasoning through storytelling

Abstract

There is plenty of evidence in many fields of knowledge that storytelling is a bona fide human activity for problem-solving. We believe that a storytelling model for problem-solving can be constructed to organize this discourse. To that end, we carried out a qualitative study using the Grounded Theory tradition to build such a model always mindful of the plethora of findings related to storytelling in the professional literature. Our study finds that stories in problem-solving abound. Building on the existing literature and the results of our study, we develop a model that can serve as a foundation for more storytelling research and discussion.

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