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Application of quality management criteria to regional growth management
13 references·0 citing·40 second hop
Application of quality management criteria to regional growth management (2000)Application of quality management criteri…Adapting Total Quality Management (TQM) to Government (2018)Adapting Total Quality Manage…A PARTNERSHIP APPROACH TO REGIONAL PLANNING IN SOUTH EAST QUEENSLAND (2001)A PARTNERSHIP APPROACH TO REG…The more things change … Brisbane and South East Queensland (1998)The more things change … Bris…Total Quality Management: A Selective Commentary on Its Human Dimensions, with Special Reference to Its Downside (1997)Total Quality Management: A S…SEQ 2001: QUALITY STRATEGIC PLANNING FOR SOUTH EAST QUEENSLAND (1995)SEQ 2001: QUALITY STRATEGIC P…Quality process analysis: a technique for management in the public sector (1995)Quality process analysis: a t…Quality management in services: is the public sector keeping pace? (1995)Quality management in service…Total Quality Management in Government: A Practical Guide for the Real World (1994)Total Quality Management in G…Planning the Outward Growth of Australian Capital Cities: Brisbane (1994)Planning the Outward Growth o…Adapting Total Quality Management (TQM) to Government: Another Point of View (1994)Adapting Total Quality Manage…Adapting Total Quality Management (TQM) to Government (1992)Adapting Total Quality Manage…The Interorganizational Network as a Political Economy (1975)The Interorganizational Netwo…The theory of organisations: A sociological framework (1970)The theory of organisations: …Consensus Building and Complex Adaptive Systems (1999)What is Metropolitan Planning (2004)Urban infrastructure and metropolitan planning: connection and disconnection (2005)Scale and Public Participation: Issues in Metropolitan Regional Planning (2012)Citizen Satisfaction with Urban Services: Potential Misuse as a Performance Indicator (1979)Linking Objective and Subjective Measures of Performance (1984)A Conceptual Model of Service Quality (1988)Kaizen and culture: on the transferability of Japanese suggestion systems (1998)Implementation of Lean‐Kaizen in the human resource service process (2010)Knowledge vacuum: An organizational learning dynamic of how e-government innovations fail (2019)A Strategic Contingencies' Theory of Intraorganizational Power (1971)On strategic networks (1988)Characteristics of partnership success: Partnership attributes, communication behavior, and conflict resolution techniques (1994)The structure of organizations (2000)Introduction (2002)Everyday Life in the Modern World (2017)Service reliability assessment using failure mode and effect analysis (FMEA): survey and opportunity roadmap (1970)Quality without tears (1984)Strategic Management in Public and Private Organizations: Implications of Distinctive Contexts and Constraints (1985)Why Improving Quality Doesn't Improve Quality (or Whatever Happened to Marketing?) (1993)Why should local government show an interest in service quality? (1996)Development of a simplified approach based on the EFQM model and Six Sigma for the implementation of TQM principles in a university administration (2011)Challenges to State Governments: Policy and Administrative Leadership in the 1990s (1992)Public sector management in Australia (1992)Political Management in the 1990s (1993)Out of the Crisis (1982)A model for institutionalizing TQM in a state government agency (1997)Quality management and the work environment: an empirical investigation in a public sector organization (2003)Management leadership and productivity improvement programs (1999)Quality managers: Beyond 2000? (2001)Well-being in times of task restructuring: The buffering potential of workplace learning (2014)The Nature and Types of Organizational Taxonomies: An Overview (1980)Qualitative research: meanings or practices? (1998)The Economic Sociology of Conventions: Habit, Custom, Practice, and Routine in Market Order (2003)Job standardization and service quality: A closer look at the application of total quality management to the public sector (2002)CRM in the public sector: towards a conceptual research framework (2005)Bureaucracy and Public Employee Behavior (2009)Becoming a Moral Child: The Socialization of Shame among Young Chinese Children (1999)Performance management model (2000)Management, Social Sustainability, Reputation, and Financial Performance Relationships: An Empirical Examination of U.S. Firms (2018)
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References

  • 1975The Interorganizational Network as a Political Economy1,048 cited
  • 1970The theory of organisations: A sociological framework194 cited
  • 2018Adapting Total Quality Management (TQM) to Government190 cited
  • 1992Adapting Total Quality Management (TQM) to Government187 cited
  • 1994Total Quality Management in Government: A Practical Guide for the Real World75 cited
  • 1997Total Quality Management: A Selective Commentary on Its Human Dimensions, with Special Reference to Its Downside57 cited
  • 1995Quality management in services: is the public sector keeping pace?56 cited
  • 1994Adapting Total Quality Management (TQM) to Government: Another Point of View50 cited
  • 1995Quality process analysis: a technique for management in the public sector28 cited
  • 2001A PARTNERSHIP APPROACH TO REGIONAL PLANNING IN SOUTH EAST QUEENSLAND18 cited
  • 1995SEQ 2001: QUALITY STRATEGIC PLANNING FOR SOUTH EAST QUEENSLAND14 cited
  • 1998The more things change … Brisbane and South East Queensland11 cited
  • 1994Planning the Outward Growth of Australian Capital Cities: Brisbane11 cited

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