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ArticleHuman resource management in hotels

Alan Nankervis1995

Article1995

Human resource management in hotels

Alan Nankervis · Yaw A. Debrah

56 citations·0/0 files stored·Tourism Management

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Hospitality and Tourism Education Human Resource and Talent Management Global and Cross-Cultural Management

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References

1990Delivering quality service: balancing customer perceptions and expectations 2011Service Management and Marketing 1991The Hospitality Industry, Industrial Placement and Personnel Management

Cited by

2017Strategic human resources management research in hospitality and tourism 2008TQM, managerial factors and performance in the Spanish hotel industry 2017How human resources management best practice influence employee satisfaction and job retention in the Thai hotel industry 1999HRM, performance, commitment and service quality in the hotel industry 2001The role of appraisal, remuneration and training in improving staff relations in the Western Australian accommodation industry: a comparative study 2011A review of the literature on culture in hotel management research: What is the future?2004Selecting hotel staff: why best practice does not always work 2003Organisational commitment: a study of managers in hotels

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Details

Year1995

Typearticle

Published1995-11-01

VenueTourism Management

ISSN-L0261-5177

Languageen

Citations56

Files0 public / 0

ShelfHospitality and Tourism Education

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doi10.1016/0261-5177(95)00068-y

openalex_workW2083877941

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