Incorporating Forgetting into Learning Curves

Abstract

Organisational learning curve analysis and its inverse, organisational forgetting are discussed. The issues involved and a framework for analysing and incorporating forgetting and learning in organisational environments are presented. A conceptual model is developed identifying and analysing such factors as turnover, communication and documentation, which have a significant impact on the intesity of forgetting. Mathematical models are developed and applied to production environments. A major finding which results form the models' analysis is related to the asymptotic value of the cycle time as a function of the nature of the item produced and the length of interruption.

Cite this work

No public copy is stored for this record, so only the metadata is cited.

Stored only when both papers are in the corpus — 99 citations exist upstream.

Papers that cite the same references — the relational fallback while embeddings are still backfilling.