Article2014

Public Service Motivation Concepts and Theory: A Critique

316 citations0/0 files storedPublic Administration Review

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Public Policy and Administration Research Job Satisfaction and Organizational Behavior Public Administration and Political Analysis

Abstract

With its growth in popularity, public service motivation ( PSM ) research has been subjected to increasing critical scrutiny, but with more focus on measurement and models than on concepts. The authors examine PSM against standard criteria for judging the strength of concepts (e.g., resonance, parsimony, differentiation, and depth). After providing a critique of PSM concepts, they conclude with suggestions for research programs that could improve the explanatory power of PSM theory .

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References

2000Intrinsic and Extrinsic Motivations: Classic Definitions and New Directions 2019Theories of the Policy Process 2003The nature of human altruism 1990The Motivational Bases of Public Service 2023Theories Of The Policy Process 2006Social semantics: altruism, cooperation, mutualism, strong reciprocity and group selection 1993Barriers to the Advance of Organizational Science: Paradigm Development as a Dependent Variable 1991Evidence for Altruism: Toward a Pluralism of Prosocial Motives

Cited by

2016The Bright Side of Being Prosocial at Work, and the Dark Side, Too: A Review and Agenda for Research on Other-Oriented Motives, Behavior, and Impact in Organizations 2015Public Service Motivation Research: Achievements, Challenges, and Future Directions 2016SERVANT LEADERSHIP AND FOLLOWER JOB PERFORMANCE: THE MEDIATING EFFECT OF PUBLIC SERVICE MOTIVATION 2017What Causes Unethical Behavior? A Meta‐Analysis to Set an Agenda for Public Administration Research 2017Work motivation and public service motivation: disentangling varieties of motivation and job satisfaction

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