Articlehybrid2019

Public Service Motivation, Prosocial Motivation and Altruism: Towards Disentanglement and Conceptual Clarity

Carina Schott · Oliver Neumann · Muriel Bärtschi · Adrian Ritz

133 citations0/0 files storedInternational Journal of Public Administration

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Public Policy and Administration Research Job Satisfaction and Organizational Behavior Public Administration and Political Analysis

Abstract

Research on public service motivation (PSM) has made great strides in terms of study output. Given the enormous scholarly attention on PSM, it is surprising that considerable conceptual ambiguities and overlaps with related concepts such as prosocial motivation, and altruism still remain. This study addresses this issue by systematically carving out the differences and similarities between these concepts. Taking this approach, this study clarifies the conceptual space of both PSM and the other concepts. Using data from semi-structured interviews with police officers, it is illustrated that PSM and prosocial motivation are different types of motivation leading to different types of prosocial behaviour.

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References

1977Self-efficacy: Toward a unifying theory of behavioral change.1977Self-efficacy: Toward a unifying theory of behavioral change.2012Seeking Qualitative Rigor in Inductive Research 1991Job Satisfaction and Organizational Commitment as Predictors of Organizational Citizenship and In-Role Behaviors 1999Doing Qualitative Research 2005Evolution of indirect reciprocity 2017Methodology of Social Sciences 2004Prosocial Behavior: Multilevel Perspectives

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2020Public service motivation and prosocial motivation: two sides of the same coin?2020The Effects of Making Public Service Employees Aware of Their Prosocial and Societal Impact: A Microintervention 2020Public servant stereotypes: It is not (at) all about being lazy, greedy and corrupt 2020The Relationship of Public Service Motivation to Job Satisfaction and Job Performance of Emergency Medical Services Professionals 2021Behavioral effects of public service motivation among citizens: testing the case of digital co-production

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