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The Relationships among Theatrical Components, Experiential Value, Relationship Quality, and Relationship Marketing Outcomes
16 references·1 citing·32 second hop
The Relationships among Theatrical Components, Experiential Value, Relationship Quality, and Relationship Marketing Outcomes (2014)The Relationships among Theatrical Compon…Advances in Consumer Research (2025)Advances in Consumer ResearchThe Presentation of Self in Everyday Life (2023)The Presentation of Self in E…Whence Consumer Loyalty? (1999)Whence Consumer Loyalty?An Examination of the Nature of Trust in Buyer-Seller Relationships (1997)An Examination of the Nature …The Behavioral Consequences of Service Quality (1996)The Behavioral Consequences o…The Commitment-Trust Theory of Relationship Marketing (1994)The Commitment-Trust Theory o…Customer Loyalty: Toward an Integrated Conceptual Framework (1994)Customer Loyalty: Toward an I…Servicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)Servicescapes: The Impact of …Structural Equations with Latent Variables. (1991)Structural Equations with Lat…LISREL 7 : user's reference guide (1989)LISREL 7 : user's reference g…Structural equation modeling in practice: A review and recommended two-step approach. (1988)Structural equation modeling …Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Consumer Perceptions of Price…Developing Buyer-Seller Relationships (1987)Developing Buyer-Seller Relat…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)A Cognitive Model of the Ante…The Presentation of Self in Everyday Life. (1956)The Presentation of Self in E…The Critical Factors Affecting the Consumer Reselling of Limited Edition Products: A Case in the Korean Fashion Sector (2020)The Critical Factors Affectin…A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Measuring Service Quality: A Reexamination and Extension (1992)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Understanding Customer Experience Throughout the Customer Journey (2016)Social Behavior: Its Elementary Forms (1963)Social Indicators of Well-Being (1976)Understanding Information Systems Continuance: An Expectation-Confirmation Model1 (2001)Social Identity Theory and the Organization (1989)PSYCHOLOGICAL CONDITIONS OF PERSONAL ENGAGEMENT AND DISENGAGEMENT AT WORK. (1990)Users of the world, unite! The challenges and opportunities of Social Media (2009)Being and Nothingness (2022)A Theory of the Allocation of Time (1965)The Effect of a Market Orientation on Business Profitability (1990)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)Construct validity in psychological tests. (1955)Review of Psychometric theory (2nd ed.). (1979)Significance tests and goodness of fit in the analysis of covariance structures. (1980)PLS-SEM: Indeed a Silver Bullet (2011)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Comparative fit indexes in structural models. (1990)Trust and TAM in Online Shopping: An Integrated Model1 (2003)A General Approach to Confirmatory Maximum Likelihood Factor Analysis (1969)Intraclass Reliability Estimates: Testing Structural Assumptions (1974)On the Evaluation of Structural Equation Models (1988)When to use and how to report the results of PLS-SEM (2018)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)lavaan : An R Package for Structural Equation Modeling (2012)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Emotional Intelligence (1990)
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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error113,385 cited
  • 1988Structural equation modeling in practice: A review and recommended two-step approach.42,320 cited
  • 1956The Presentation of Self in Everyday Life.26,021 cited
  • 1994The Commitment-Trust Theory of Relationship Marketing23,031 cited
  • 1988Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence19,034 cited
  • 2023The Presentation of Self in Everyday Life17,623 cited
  • 1991Structural Equations with Latent Variables.17,471 cited
  • 1980A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions15,223 cited
  • 2025Advances in Consumer Research13,486 cited
  • 1996The Behavioral Consequences of Service Quality12,400 cited
  • 1999Whence Consumer Loyalty?10,801 cited
  • 1987Developing Buyer-Seller Relationships9,139 cited
  • 1992Servicescapes: The Impact of Physical Surroundings on Customers and Employees7,502 cited
  • 1997An Examination of the Nature of Trust in Buyer-Seller Relationships6,837 cited
  • 1989LISREL 7 : user's reference guide6,791 cited

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  • 1994Customer Loyalty: Toward an Integrated Conceptual Framework6,761 cited
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    • 2020The Critical Factors Affecting the Consumer Reselling of Limited Edition Products: A Case in the Korean Fashion Sector6 cited