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Research on product quality control in Chinese online shopping: based on the uncertainty mitigating factors of product quality
14 references·6 citing·44 second hop
Research on product quality control in Chinese online shopping: based on the uncertainty mitigating factors of product quality (2014)Research on product quality control in Ch…Understanding and Mitigating Uncertainty in Online Exchange Relationships: A Principal–Agent Perspective1 (2007)Understanding and Mitigating …Effects of online communication practices on consumer perceptions of performance uncertainty for search and experience goods (2007)Effects of online communicati…Experiencing Products in the Virtual World: The Role of Goal and Imagery in Influencing Attitudes versus Purchase Intentions (2003)Experiencing Products in the …E‐service quality: a model of virtual service quality dimensions (2003)E‐service quality: a model of…Internet-based e-banking and consumer attitudes: an empirical study (2002)Internet-based e-banking and …Evidence of the effect of trust building technology in electronic markets: Price premiums and buyer behavior (2002)Evidence of the effect of tru…Internet-based e-shopping and consumer attitudes: an empirical study (2001)Internet-based e-shopping and…Reputation systems (2000)Reputation systemsConsumer Processing of Product Trial and the Influence of Prior Advertising: A Structural Modeling Approach (1998)Consumer Processing of Produc…How to Make a Decision: The Analytic Hierarchy Process (1994)How to Make a Decision: The A…Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Consumer Perceptions of Price…Importance-Performance Analysis (1977)Importance-Performance Analys…The Market for "Lemons": Quality Uncertainty and the Market Mechanism (1970)The Market for "Lemons": Qual…The Science of Research Management (1957)The Science of Research Manag…The impact of informational antecedents on Generation Z consumers’ evaluations of cross-border e-commerce transaction costs and purchase decisions (2024)The impact of informational a…Sales mode selection and blockchain technology adoption decisions in a platform supply chain (2024)Sales mode selection and bloc…Online Shopping for Sporting Goods: The Role of Flow, E-Satisfaction, and E-Loyalty (2021)Online Shopping for Sporting …Impulsive Shopping Overseas: Do Sunk Cost, Information Confusion, and Anticipated Regret Have a Say? 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References

  • 1970The Market for "Lemons": Quality Uncertainty and the Market Mechanism22,977 cited
  • 1988Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence18,274 cited
  • 1977Importance-Performance Analysis4,319 cited
  • 2007Understanding and Mitigating Uncertainty in Online Exchange Relationships: A Principal–Agent Perspective12,645 cited
  • 2002Evidence of the effect of trust building technology in electronic markets: Price premiums and buyer behavior2,256 cited
  • 2000Reputation systems2,190 cited
  • 1994How to Make a Decision: The Analytic Hierarchy Process2,189 cited
  • 2003E‐service quality: a model of virtual service quality dimensions1,500 cited
  • 2002Internet-based e-banking and consumer attitudes: an empirical study1,035 cited
  • 2003Experiencing Products in the Virtual World: The Role of Goal and Imagery in Influencing Attitudes versus Purchase Intentions669 cited
  • 1998Consumer Processing of Product Trial and the Influence of Prior Advertising: A Structural Modeling Approach502 cited
  • 1957The Science of Research Management466 cited
  • 2001Internet-based e-shopping and consumer attitudes: an empirical study459 cited
  • 2007Effects of online communication practices on consumer perceptions of performance uncertainty for search and experience goods

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439 cited

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  • 2020Perceived Sustainability and Customer Engagement in the Online Shopping Environment: The Rational and Emotional Perspectives60 cited
  • 2024Sales mode selection and blockchain technology adoption decisions in a platform supply chain51 cited
  • 2021Impulsive Shopping Overseas: Do Sunk Cost, Information Confusion, and Anticipated Regret Have a Say?25 cited
  • 2021Green Product Quality Supervision Strategy in Online Shopping With Consumer Evaluation and Complaint22 cited
  • 2024The impact of informational antecedents on Generation Z consumers’ evaluations of cross-border e-commerce transaction costs and purchase decisions14 cited
  • 2021Online Shopping for Sporting Goods: The Role of Flow, E-Satisfaction, and E-Loyalty14 cited