Computer Support of Groups: Theory-Based Models for GDSS Research

V. Srinivasan Rao · Sirkka L. Järvenpää

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Decision Support System Applications Team Dynamics and Performance Information Systems Theories and Implementation

Abstract

Empirical research in the area of computer support of groups is characterized by inconsistent results across studies. This paper attempts to reconcile the inconsistencies by linking the ad hoc reasoning in the studies to existing theories of communication, minority influence and human information processing. Contingency models are then presented based on the theories discussed. The paper concludes by discussing the linkages between the current work and other recently published integrations of empirical GDSS research and theories of GDSS.

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1987A Foundation for the Study of Group Decision Support Systems 1986Differential contributions of majority and minority influence.1990Effects of Anonymity and Evaluative Tone on Idea Generation in Computer-Mediated Groups 1990Understanding the use of Group Decision Support Systems: The Theory of Adaptive Structuration 1988Using a GDSS to Facilitate Group Consensus: Some Intended and Unintended Consequences 1988Computer-Based Support for Group Problem-Finding: An Experimental Investigation1 1988A Study of Influence in Computer-Mediated Group Decision Making 1982Computer Support for Group Versus Individual Decisions

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2002Review : Power and Information Technology Research: A Metatriangulation Review1, 2 2012A Glorious and Not-So-Short History of the Information Systems Field 200450th Anniversary Article: The Evolution of Research on Information Systems: A Fiftieth-Year Survey of the Literature in Management Science 1997The eyes have it: Minority influence in face-to-face and computer-mediated group discussion.1995The Effects of Distributed Group Support and Process Structuring on Software Requirements Development Teams: Results on Creativity and Quality

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