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• 1997Problematical aspects of the information/ communication revolution for disaster planning and research: ten non‐technical issues and questions150 cited
• 2024Digital-Platform-Based Ecosystems: CSR Innovations during Crises20 cited
• 2007Processual Learning, Environmental Pluralism, and Inherent Challenges of Managing a Socioeconomic Crisis: The Case of the Canadian Mad Cow Crisis19 cited
• 2007IT for Corporate Crisis Management: Findings from a Survey in 6 different Industries on Management Attention, Intention and Actual Use18 cited
• 1995Out of sight, out of mind: the limitations of traditional information systems planning16 cited
• 2012Evaluating organisational performance during crises: A multi-dimensional framework13 cited
• 2023What captures attention in the risk communication process: Exploring streaming video attractiveness during the first wave of the COVID-19 pandemic in China11 cited
• 2025Microentrepreneurial commitment and perseverance in local communities during the COVID-19 crisis7 cited