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Much cultural and social history fails to engage fully with business history, resulting in an impoverished view of central institutions such as the public house. Using the twin concepts of control and interpretation, and with a particular focus on managed houses, the article suggests that the degree of control exercised by companies over the character of public houses during the period has been exaggerated. While there was an increasing degree of control over public houses in terms of ownership and product range, this control was not necessarily used to influence the character of the house. Many companies left such concerns to their tenants, viewing their pubs as distribution points rather than retail outlets. Changes to the pub, such as the ‘improved public house’, were as much about the respectability of the trade in response to regulatory pressures as about meeting customer needs. An appreciation of contrasting business strategies can give a richer picture of the public house and its place in popular culture.
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