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Understanding commitment in business process outsourcing relationships · Study

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ArticleUnderstanding commitment in business process outsourcing relationships

Shih‐Wei Chou2014

Article2014

Understanding commitment in business process outsourcing relationships

Shih‐Wei Chou · Angsana A. Techatassanasoontorn · I-Hua Hung

43 citations·0/0 files stored·Information & Management

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Outsourcing and Supply Chain Management Customer Service Quality and Loyalty Innovation and Knowledge Management

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References

2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.1990Absorptive Capacity: A New Perspective on Learning and Innovation 1994The Commitment-Trust Theory of Relationship Marketing 2002Absorptive Capacity: A Review, Reconceptualization, and Extension 1998The Relational View: Cooperative Strategy and Sources of Interorganizational Competitive Advantage 2001Accounting for common method variance in cross-sectional research designs.1993Strategic assets and organizational rent 1996Prospering in Dynamically-Competitive Environments: Organizational Capability as Knowledge Integration

Cited by

2017Fostering partner relationship management in B2B ecosystems of electronic media 2019Uncovering the nature of the relationship between outsourcing motivations and the degree of outsourcing: An empirical study on Finnish small and medium-sized enterprises 2020A strategic conflict analysis in IT outsourcing using the graph model for conflict resolution 2022Developing business process agility: Evidence from inter-organizational information systems of airlines and travel agencies

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Details

Year2014

Typearticle

Published2014-10-27

VenueInformation & Management

ISSN-L0378-7206

Languageen

Citations43

Files0 public / 0

ShelfOutsourcing and Supply Chain Management

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doi10.1016/j.im.2014.10.003

openalex_workW2086460423

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2017

Information technology outsourcing relationship integration: a critical success factors study based on ranking problems (P.γ) and correlation analysis

2017An investigation into the factors influencing the outsourcing decision of e-banking services

2018Managing differences, interaction, and partnership quality in global inter-firm relationships