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ArticleCreating value offerings via operant resource-based capabilities

Liem Viet Ngo2008

Article2008

Creating value offerings via operant resource-based capabilities

Liem Viet Ngo · Aron O’Cass

276 citations·0/0 files stored·Industrial Marketing Management

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Innovation and Knowledge Management Customer Service Quality and Loyalty Service and Product Innovation

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References

1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error 1991Firm Resources and Sustained Competitive Advantage 1988Structural equation modeling in practice: A review and recommended two-step approach.2004Firm resources and sustained competitive advantage 1997Dynamic capabilities and strategic management 1984A resource‐based view of the firm 1937The Nature of the Firm 1981Culture's Consequences: International Differences in Work-Related Values

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Year2008

Typearticle

Published2008-01-11

VenueIndustrial Marketing Management

ISSN-L0019-8501

Languageen

Citations276

Files0 public / 0

ShelfInnovation and Knowledge Management

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doi10.1016/j.indmarman.2007.11.002

openalex_workW2086816469

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