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Innovation management in service firms: a research agenda
16 references·7 citing·32 second hop
Innovation management in service firms: a research agenda (2011)Innovation management in service firms: a…Analyzing talk and text (2011)Analyzing talk and textKey strategies for the successful involvement of customers in the co‐creation of new technology‐based services (2008)Key strategies for the succes…Knowledge-Based Innovation: Emergence and Embedding of New Practice Areas in Management Consulting Firms (2007)Knowledge-Based Innovation: E…Innovation types and innovation management practices in service companies (2007)Innovation types and innovati…New service development: learning from and with customers (2004)New service development: lear…Qualitative research practice: a guide for social science students and researchers (2003)Qualitative research practice…The Dynamics of the Adoption of Product and Process Innovations in Organizations (2001)The Dynamics of the Adoption …Qualitative Research Interviewing: Biographic Narrative and Semi-Structured Methods (2001)Qualitative Research Intervie…Qualitative Research Interviewing (2001)Qualitative Research Intervie…Innovative versus incremental new business services: Different keys for achieving success (2001)Innovative versus incremental…In-Depth Interviews (2001)In-Depth InterviewsAn empirically-based typology of product innovativeness for new financial services: Success and failure scenarios (2001)An empirically-based typology…KNOWLEDGE-INTENSIVE BUSINESS SERVICES AS CO-PRODUCERS OF INNOVATION (2000)KNOWLEDGE-INTENSIVE BUSINESS …Knowledge-Intensive Business Services as Co-Producers of Innovation (2000)Knowledge-Intensive Business …Handbook of qualitative research (2000)Handbook of qualitative resea…Handbook of Qualitative Research (1994)Handbook of Qualitative Resea…The mediating effects of self-leadership on perceived entrepreneurial orientation and innovative work behavior in the banking sector (2016)The mediating effects of self…Innovation and corporate entrepreneurship in service businesses (2016)Innovation and corporate entr…Developing Evaluation Criteria for Partner Selection in Tourism Supply Chain Networks (2016)Developing Evaluation Criteri…Discovering the unfolding of service innovations (2014)Discovering the unfolding of …Innovation modes and strategies in knowledge intensive business services (2013)Innovation modes and strategi…Formalisation of front end innovation in supply network collaboration (2013)Formalisation of front end in…The moderating effect of innovation protection mechanisms on the competitiveness of service firms (2012)The moderating effect of inno…The Knowledge-creating company: How Japanese companies create the dynamics of innovation (1997)The Tacit Dimension (1997)The Knowledge-Creating Company (1998)Capabilities for managing service innovation: towards a conceptual framework (2010)Service Innovation in the Digital Age: Key Contributions and Future Directions (2015)Relationship between innovation capability, innovation type, and firm performance (2017)Innovation in services (1997)Do Services Innovate (Differently)? Insights from the European Innobarometer Survey (2005)Knowledge intensive business services: prospects and policies (2005)Using the framework method for the analysis of qualitative data in multi-disciplinary health research (2013)Saturation in qualitative research: exploring its conceptualization and operationalization (2017)One size fits all? What counts as quality practice in (reflexive) thematic analysis? 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An evaluation of focus groups and depth interviews (2006)Framing Experience: Concept Maps, Mind Maps, and Data Collection in Qualitative Research (2009)Duration, Dominance and Depth in Telephone and Face-to-Face Interviews: A Comparative Exploration (2011)Research on innovation in organizations: Distinguishing innovation-generating from innovation-adopting organizations (2006)Open Innovation in Practice: An Analysis of Strategic Approaches to Technology Transactions (2008)INNOVATION IN THE PUBLIC SECTOR: A SYSTEMATIC REVIEW AND FUTURE RESEARCH AGENDA (2015)Talking about pictures: A case for photo elicitation (2002)Two Decades of Developments in Qualitative Inquiry (2002)A grounded theory of the flow experiences of Web users (2003)Is verbatim transcription of interview data always necessary? (2006)Accessing vs sourcing knowledge: A comparative study of R&D internationalization between emerging and advanced economy firms (2014)
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  • 2000Handbook of qualitative research7,052 cited
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  • 2001The Dynamics of the Adoption of Product and Process Innovations in Organizations1,032 cited
  • 2011Analyzing talk and text1,007 cited
  • 2000Knowledge-Intensive Business Services as Co-Producers of Innovation989 cited
  • 2000KNOWLEDGE-INTENSIVE BUSINESS SERVICES AS CO-PRODUCERS OF INNOVATION856 cited
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  • 2007Knowledge-Based Innovation: Emergence and Embedding of New Practice Areas in Management Consulting Firms508 cited
  • 2007Innovation types and innovation management practices in service companies

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502 cited
  • 2008Key strategies for the successful involvement of customers in the co‐creation of new technology‐based services482 cited
  • Cited by

    • 2016The mediating effects of self-leadership on perceived entrepreneurial orientation and innovative work behavior in the banking sector61 cited
    • 2013Innovation modes and strategies in knowledge intensive business services45 cited
    • 2013Formalisation of front end innovation in supply network collaboration23 cited
    • 2016Developing Evaluation Criteria for Partner Selection in Tourism Supply Chain Networks17 cited
    • 2016Innovation and corporate entrepreneurship in service businesses16 cited
    • 2012The moderating effect of innovation protection mechanisms on the competitiveness of service firms16 cited
    • 2014Discovering the unfolding of service innovations14 cited