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A study of emotion and reason in products and services
16 references·16 citing·37 second hopsampled
A study of emotion and reason in products and services (2002)A study of emotion and reason in products…A Model of Perceived Risk and Intended Risk-Handling Activity (1994)A Model of Perceived Risk and…The Dimensionality of Consumption Emotion Patterns and Consumer Satisfaction (1991)The Dimensionality of Consump…Measuring the hedonic and utilitarian sources of consumer attitudes (1991)Measuring the hedonic and uti…LISREL 7 : user's reference guide (1989)LISREL 7 : user's reference g…Emotion knowledge: Further exploration of a prototype approach. (1987)Emotion knowledge: Further ex…Assessing the Role of Emotions as Mediators of Consumer Responses to Advertising (1987)Assessing the Role of Emotion…Measuring Consumer Involvement Profiles (1985)Measuring Consumer Involvemen…On the primacy of cognition. (1984)On the primacy of cognition.The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun (1982)The Experiential Aspects of C…Reference Group Influence on Product and Brand Purchase Decisions (1982)Reference Group Influence on …Affective and Cognitive Factors in Preferences (1982)Affective and Cognitive Facto…Feeling and thinking: Preferences need no inferences. (1980)Feeling and thinking: Prefere…An Information Processing Theory of Consumer Choice (1979)An Information Processing The…The Components of Perceived Risk (1972)The Components of Perceived R…Conflict, arousal, and curiosity. (1960)Conflict, arousal, and curios…The Principles of Psychology (1891)The Principles of PsychologyExperience of digital music services and digital self-efficacy among older adults: Enjoyment and anxiety as mediators (2021)Experience of digital music s…Emotions analysis in public spaces for urban planning (2021)Emotions analysis in public s…Does variety seeking vary between hedonic and utilitarian products? The role of attribute type (2017)Does variety seeking vary bet…Cause I'll Feel Good! An Investigation into the Effects of Anticipated Emotions and Personal Moral Norms on Consumer Pro-Environmental Behavior (2017)Cause I'll Feel Good! An Inve…The impact of e-service offerings on the demand of online customers (2016)The impact of e-service offer…Exploring Choice Overload, Internet Shopping Anxiety, Variety Seeking and Online Shopping Adoption Relationship: Evidence from Online Fashion Stores (2016)Exploring Choice Overload, In…Drivers of E-store Patronage Intentions: Choice Overload, Internet Shopping Anxiety, and Impulse Purchase Tendency (2016)Drivers of E-store Patronage …Customer emotions and their triggers in luxury retail: Understanding the effects of customer emotions before and after entering a luxury shop (2016)Customer emotions and their t…When luxury advertising adds the identitary values of luxury: A semiotic analysis (2014)When luxury advertising adds …The Role of Consumer Happiness in Relationship Marketing (2013)The Role of Consumer Happines…An examination of consumers ' resistance to computer-based technologies (2013)An examination of consumers '…Access to the luxury brand myth in pop-up stores: A netnographic and semiotic analysis (2013)Access to the luxury brand my…The role of affect and cognition on online consumers' decision to disclose personal information to unfamiliar online vendors (2011)The role of affect and cognit…How does background music tempo work for online shopping? (2011)How does background music tem…Emotional Responses on Initial Exposure to a Hedonic or Utilitarian Description of a Radical Innovation (2010)Emotional Responses on Initia…Attitudes and Emotions as Determinants of Nostalgia Purchases: An Application of Social Identity Theory (2007)Attitudes and Emotions as Det…The Theory of Buyer Behavior (1971)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Structure and Functions of Fantasy (1974)Consumer perceived value: The development of a multiple item scale (2001)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Product/Consumption-Based Affective Responses and Postpurchase Processes (1987)Heart and Mind in Conflict: the Interplay of Affect and Cognition in Consumer Decision Making (1999)Customer satisfaction with services: putting perceived value into the equation (2000)Customer Satisfaction: A Meta-Analysis of the Empirical Evidence (2001)Significance tests and goodness of fit in the analysis of covariance structures. (1980)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value (1994)The Repertoire of Nonverbal Behavior: Categories, Origins, Usage, and Coding (1969)Subjective Well-Being (1984)The Elaboration Likelihood Model of Persuasion (1986)Prospect theory: An analysis of decision under risk (1988)SWOT ANALYSIS: A THEORETICAL REVIEW (2017)Взаимосвязь статуса занятости и пола с уровнем психологического благополучия (2026)A Paradigm for Developing Better Measures of Marketing Constructs (1979)Hedonic Consumption: Emerging Concepts, Methods and Propositions (1982)The Personal Involvement Inventory: Reduction, Revision, and Application to Advertising (1994)Consumer perceived risk: conceptualisations and models (1999)Understanding and Mitigating Uncertainty in Online Exchange Relationships: A Principal–Agent Perspective1 (2007)Evaluating Goodness-of-Fit Indexes for Testing Measurement Invariance (2002)PLS-SEM: Indeed a Silver Bullet (2011)lavaan : An R Package for Structural Equation Modeling (2012)Universals in the Content and Structure of Values: Theoretical Advances and Empirical Tests in 20 Countries (1992)Well-being : the foundations of hedonic psychology (1999)The Psychological Meaning of Words: LIWC and Computerized Text Analysis Methods (2009)The Psychology of Interpersonal Relations. (1958)A circumplex model of affect. (1980)Social Capital, Intellectual Capital, and the Organizational Advantage (1998)Relations among emotion, appraisal, and emotional action readiness. (1989)Assessing subjective well-being: Progress and opportunities (1994)Compassion: An evolutionary analysis and empirical review. (2010)
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References

  • 1891The Principles of Psychology25,772 cited
  • 1982The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun8,274 cited
  • 1980Feeling and thinking: Preferences need no inferences.8,070 cited
  • 1989LISREL 7 : user's reference guide6,783 cited
  • 1960Conflict, arousal, and curiosity.6,018 cited
  • 1987Emotion knowledge: Further exploration of a prototype approach.3,071 cited
  • 1985Measuring Consumer Involvement Profiles2,247 cited
  • 1979An Information Processing Theory of Consumer Choice2,245 cited
  • 1991Measuring the hedonic and utilitarian sources of consumer attitudes2,211 cited
  • 1991The Dimensionality of Consumption Emotion Patterns and Consumer Satisfaction2,162 cited
  • 1994A Model of Perceived Risk and Intended Risk-Handling Activity2,037 cited
  • 1982Reference Group Influence on Product and Brand Purchase Decisions1,950 cited
  • 1987Assessing the Role of Emotions as Mediators of Consumer Responses to Advertising1,636 cited
  • 1984On the primacy of cognition.1,403 cited
  • 1972The Components of Perceived Risk1,253 cited
  • 1982

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Affective and Cognitive Factors in Preferences
1,071 cited

Cited by

  • 2011The role of affect and cognition on online consumers' decision to disclose personal information to unfamiliar online vendors396 cited
  • 2007Attitudes and Emotions as Determinants of Nostalgia Purchases: An Application of Social Identity Theory253 cited
  • 2016Customer emotions and their triggers in luxury retail: Understanding the effects of customer emotions before and after entering a luxury shop136 cited
  • 2017Cause I'll Feel Good! An Investigation into the Effects of Anticipated Emotions and Personal Moral Norms on Consumer Pro-Environmental Behavior131 cited
  • 2017Does variety seeking vary between hedonic and utilitarian products? The role of attribute type115 cited
  • 2014When luxury advertising adds the identitary values of luxury: A semiotic analysis112 cited
  • 2013Access to the luxury brand myth in pop-up stores: A netnographic and semiotic analysis104 cited
  • 2016The impact of e-service offerings on the demand of online customers94 cited
  • 2011How does background music tempo work for online shopping?77 cited
  • 2010Emotional Responses on Initial Exposure to a Hedonic or Utilitarian Description of a Radical Innovation75 cited
  • 2021Emotions analysis in public spaces for urban planning71 cited
  • 2013An examination of consumers ' resistance to computer-based technologies63 cited
  • 2016Exploring Choice Overload, Internet Shopping Anxiety, Variety Seeking and Online Shopping Adoption Relationship: Evidence from Online Fashion Stores59 cited
  • 2016Drivers of E-store Patronage Intentions: Choice Overload, Internet Shopping Anxiety, and Impulse Purchase Tendency55 cited
  • 2021Experience of digital music services and digital self-efficacy among older adults: Enjoyment and anxiety as mediators53 cited
  • 2013The Role of Consumer Happiness in Relationship Marketing48 cited