Knowledge management in resource‐based competitive environments: a roadmap for building learning organizations

Abstract

Today’s competitive focus manifests itself with the strategic management of unique operational resources that impact the rules of competition, rather than a market‐based view where the firm follows the rules dictated by markets. Knowledge management becomes hereby a vital prerequisite. This paper suggests a roadmap for building a learning organization in a resource‐competitive environment, based on previous research, and highlights the knowledge management issues involved along the way. A number of learning issues from this process are addressed as well. Combined, they form the basis for constructing agile learning environments, linked to tangible performance criteria and strategic objectives.

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