SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
An Exploratory Use of the Stakeholder Approach to Defining and Measuring Quality: The Case of a Cypriot Higher Education Institution
16 references·0 citing·36 second hop
An Exploratory Use of the Stakeholder Approach to Defining and Measuring Quality: The Case of a Cypriot Higher Education Institution (2009)An Exploratory Use of the Stakeholder App…Measuring student satisfaction at a UK university (2006)Measuring student satisfactio…Examination of the dimensions of quality in higher education (2004)Examination of the dimensions…An item selection procedure to maximise scale reliability and validity (2004)An item selection procedure t…Research Methods for Business Students (2003)Research Methods for Business…Research Methods for Business Students (2000)Research Methods for Business…Productivity, quality and relationship marketing in service operations (1998)Productivity, quality and rel…Transforming higher education (1997)Transforming higher educationMulti‐models of quality in education (1997)Multi‐models of quality in ed…Business Research (1997)Business ResearchManaging service quality in higher education: the role of the student as primary consumer (1995)Managing service quality in h…Defining Quality (1993)Defining QualitySERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)SERVQUAL: A multiple-Item Sca…Qualitative Data Analysis: A Sourcebook of New Methods (1986)Qualitative Data Analysis: A …Qualitative data analysis: A sourcebook of new methods (1985)Qualitative data analysis: A …A Conceptual Model of Service Quality and Its Implications for Future Research (1985)A Conceptual Model of Service…Importance-Performance Analysis (1977)Importance-Performance Analys…Strategic Management and Marketing in the Service Sector (1984)Measuring Service Quality: A Reexamination and Extension (1992)The Behavioral Consequences of Service Quality (1996)Evolving to a New Dominant Logic for Marketing (2003)Advertising as Information (1974)Breaking Free from Product Marketing (1977)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Structural Equations with Latent Variables (1989)Structural Equations with Latent Variables. (1991)Alternative Ways of Assessing Model Fit (1992)Potential of the social media as instruments of higher education marketing: a segmentation study (2011)Evaluating the perceived social impacts of hosting large-scale sport tourism events: Scale development and validation (2014)Issues and recommendations for exploratory factor analysis and principal component analysis (2020)Little Science, Big Science (1963)The Structure of Scientific Revolutions (1963)Systems thinking, systems practice (1982)The reflective institution: Assuring and enhancing the quality of teaching and learning (2001)Evaluation of the factors that determine quality in higher education: an empirical study (2010)Examining student satisfaction with higher education services (2010)Survey response rate levels and trends in organizational research (2008)Determinants of sustainability reporting: a review of results, trends, theory, and opportunities in an expanding field of research (2013)Green supply chain management: A review and bibliometric analysis (2015)The role of music in adolescents' mood regulation (2006)TWO CRITERIA FOR GOOD MEASUREMENTS IN RESEARCH: VALIDITY AND RELIABILITY (2017)Capturing the Complexity in Advanced Technology Use: Adaptive Structuration Theory (1994)Qualitative Data Analysis for Health Services Research: Developing Taxonomy, Themes, and Theory (2007)Toward a Definition of Mixed Methods Research (2007)Assessing Advantage: A Framework for Diagnosing Competitive Superiority (1988)Destination image analysis—a review of 142 papers from 1973 to 2000 (2002)Gain more insight from your PLS-SEM results (2016)CASE Tools as Organizational Change: Investigating Incremental and Radical Changes in Systems Development (1993)Market-Oriented Ethnography: Interpretation Building and Marketing Strategy Formulation (1994)The Time Famine: Toward a Sociology of Work Time (1999)New realities: The relationship between higher education and employment (2000)Engaging the Curriculum in Higher Education (2004)Learners and learning in the twenty‐first century: what do we know about students’ attitudes towards and experiences of information and communication technologies that will help us design courses? (2005)
this work references cited by second hop

References

  • 1985A Conceptual Model of Service Quality and Its Implications for Future Research21,635 cited
  • 1988SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality21,113 cited
  • 2003Research Methods for Business Students17,197 cited
  • 1986Qualitative Data Analysis: A Sourcebook of New Methods10,315 cited
  • 2000Research Methods for Business Students5,592 cited
  • 1977Importance-Performance Analysis4,319 cited
  • 1985Qualitative data analysis: A sourcebook of new methods2,880 cited
  • 1993Defining Quality1,496 cited
  • 1997Transforming higher education708 cited
  • 2004An item selection procedure to maximise scale reliability and validity667 cited
  • 2006Measuring student satisfaction at a UK university619 cited
  • 1995Managing service quality in higher education: the role of the student as primary consumer594 cited
  • 1997Multi‐models of quality in education590 cited
  • 1997Business Research323 cited
  • 2004Examination of the dimensions of quality in higher education308 cited
  • 1998Productivity, quality and relationship marketing in service operations

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

301 cited

Cited by

No citing works inside the corpus for this window.