Using Knowledge Management to Create Self-Reliant Communities in Thailand

Abstract

Many look at knowledge management as an organizational initiative. However, can KM also be used to assist low technology situations such as rural villages? This paper describes the application of KM to the creation of a self-reliant community in Thailand. Changing demographics are threatening the ability of rural villages to sustain their viability as traditional methods of passing knowledge from one generation to the next are circumvented by the movement of the young to more urbanized areas of Thailand. KM is seen as a way of changing the traditional knowledge transfer process to something that assists those who remain in the villages. The KM approach investigated consisted of five stages: 1) Preparation, 2) Create motivation, awareness, promote participation, 3) Develop the KM plan, 4) Implement the KM plan, and 5) Evaluation. The approach was assessed and found to be successful by using eight organizations over an 8-month period.

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