EFFECTS OF COMMUNICATION AND FEEDBACK ON COGNITIVE CONFLICT

Berndt Brehmer

23 citations0/0 files storedScandinavian Journal of Psychology

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Decision-Making and Behavioral Economics Social and Intergroup Psychology Conflict Management and Negotiation

Abstract

BREHMER, B. Effects of communication and feedback on cognitive conflict. Scand. J. Psychol., 12, 205–216.–The effects of communication and feedback upon policy similarity and policy consistency in cognitive conflict were studied in a 2×2×5 factorial experiment with communication (present/ absent), feedback (present/absent) and blocks of trials as the factors. Communication increased policy similarity and agreement, but feedback had no effect. Both subjects with linear and subjects with nonlinear policies gave up more of their initial policy in the communication condition, but only the nonlinear subjects managed to utilize communication to acquire new policies. In all conditions, including the condition without feedback and communication, the nonlinear subjects' policies were less consistent than those of the linear subjects. This suggests that nonlinear policies may be less stable than linear policies.

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