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Designing flexible service systems: application to machine tools · Study

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ArticleDesigning flexible service systems: application to machine tools

Pankaj U. Zine2014

Article2014

Designing flexible service systems: application to machine tools

Pankaj U. Zine · Makarand S. Kulkarni

6 citations·0/0 files stored·Journal of Intelligent Manufacturing

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Service and Product Innovation Customer Service Quality and Loyalty Product Development and Customization

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References

1975the delphi method: techniques and applications 2004The Delphi method as a research tool: an example, design considerations and applications 1976The Delphi Method: Techniques and Applications 2002Clarifying the concept of product–service system 2007State-of-the-art in product-service systems 1993The Voice of the Customer 1997The Delphi Method?2008Exploring the financial consequences of the servitization of manufacturing

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Year2014

Typearticle

Published2014-08-06

VenueJournal of Intelligent Manufacturing

ISSN-L0956-5515

Languageen

Citations6

Files0 public / 0

ShelfService and Product Innovation

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doi10.1007/s10845-014-0947-y

openalex_workW2092234869

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