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Reconceptualizing ‘flaming’ and other problematic messages
16 references·4 citing·35 second hop
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References

  • 1984Research in Organizational Behavior11,176 cited
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  • 1987Politeness10,691 cited
  • 1975SOME EXPLORATIONS IN INITIAL INTERACTION AND BEYOND: TOWARD A DEVELOPMENTAL THEORY OF INTERPERSONAL COMMUNICATION3,005 cited
  • 1984Social psychological aspects of computer-mediated communication.2,630 cited
  • 1992Interpersonal Effects in Computer-Mediated Interaction2,535 cited
  • 2008Handbook of Interpersonal Communication1,785 cited
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  • 1984Ambiguity as strategy in organizational communication1,292 cited
  • 1986Group processes in computer-mediated communication1,179 cited
  • 1994Electronic Mail as the Medium of Managerial Choice1,073 cited
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  • 1988Theories in Intercultural Communication.926 cited
  • 1998Breaching or Building Social Boundaries?847 cited
  • 1988Nonverbal expectancy violations: Model elaboration and application to immediacy behaviors830 cited
  • 1991The Equalization Phenomenon: Status Effects in Computer-Mediated and Face-to-Face Decision-Making Groups

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790 cited

Cited by

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  • 2017Masspersonal communication: A model bridging the mass-interpersonal divide321 cited
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  • 2017Perceptions of Uncivil Discourse Online: An Examination of Types and Predictors216 cited