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Order‐to‐delivery process performance in delivery scheduling environments
15 references·11 citing·45 second hop
Order‐to‐delivery process performance in delivery scheduling environments (2008)Order‐to‐delivery process performance in …Dyadic integration of the performance management process (2007)Dyadic integration of the per…Measuring supply chain performance: current research and future directions (2006)Measuring supply chain perfor…Logistics flexibility and its impact on customer satisfaction (2005)Logistics flexibility and its…Case Study Research (2004)Case Study ResearchDesigning a performance measurement system: A case study (2003)Designing a performance measu…The Logistics Triad: Survey and Case Study Results (2001)The Logistics Triad: Survey a…Relationships among TPL providers and members of supply chains – a strategic perspective (2001)Relationships among TPL provi…USING THE BALANCED SCORECARD TO MEASURE SUPPLY CHAIN PERFORMANCE. (2000)USING THE BALANCED SCORECARD …Measuring Delivery Process Performance (2000)Measuring Delivery Process Pe…Engineering the leagile supply chain (2000)Engineering the leagile suppl…Measuring supply chain performance (1999)Measuring supply chain perfor…KEEPING SCORE: MEASURING THE BUSINESS VALUE OF LOGISTICS IN THE SUPPLY CHAIN (1999)KEEPING SCORE: MEASURING THE …A Balance Theory Perspective of Triadic Supply Chain Relationships (1998)A Balance Theory Perspective …Bass & Stogdill's handbook of leadership: Theory, research, and managerial applications, 3rd ed. (1990)Bass & Stogdill's handbook of…Case Study Research: Design and Methods (1984)Case Study Research: Design a…The validity and reliability of case study research: a systematic review and framework (2025)The validity and reliability …The influence of supplier development, in the form of contract farming, on performance in Zimbabwean tobacco industry (2021)The influence of supplier dev…Delivery performance improvement in two-stage supply chain (2017)Delivery performance improvem…AN APPROACH TO IMPROVING CUSTOMER ON-TIME DELIVERY AGAINST THE ORIGINAL PROMISE DATE (2017)AN APPROACH TO IMPROVING CUST…Supply chain performance measurement: a literature review and pilot study among Italian manufacturing companies (2014)Supply chain performance meas…Reducing the cost of untimely supply chain delivery performance for asymmetric Laplace distributed delivery (2014)Reducing the cost of untimely…Mapping the perspectives of coopetition and technology-based strategic networks: A case of smartphones (2014)Mapping the perspectives of c…Evaluating Six Sigma methodology to improve logistical measures of food distribution SMEs (2014)Evaluating Six Sigma methodol…An optimization framework for improving supplier delivery performance (2014)An optimization framework for…Using vulnerability performance indicators to attain food supply chain robustness (2012)Using vulnerability performan…Optimal position of supply chain delivery window: Concepts and general conditions (2012)Optimal position of supply ch…The balanced scorecard : measures that drive performance (1992)Using the balanced scorecard as a strategic management system (1996)What is the Right Supply Chain for Your Product (1997)Defining the concept of supply chain quality management and its relevance to academic and industrial practice (2004)A review of performance measurement: Towards performance management (2005)Responsive supply chain: A competitive strategy in a networked economy☆ (2007)Supply Chain Management: More Than a New Name for Logistics (1997)Supply Chain Management: Implementation Issues and Research Opportunities (1998)Fresh-product supply chain management with logistics outsourcing (2012)A grey DEMATEL approach to develop third-party logistics provider selection criteria (2016)Thirty years of the Journal of Business & Industrial Marketing : a bibliometric analysis (2017)Integrating the Supply Chain (1989)Competing against time: how time-based competition is reshaping global markets (1990)Leagility: Integrating the lean and agile manufacturing paradigms in the total supply chain (1999)Strategic positioning of the order penetration point (2003)Supply chain risk mitigation: modeling the enablers (2006)Green as the new Lean: how to use Lean practices as a catalyst to greening your supply chain (2012)The balanced scorecard--measures that drive performance. (1992)Towards a Methodology for Developing Evidence‐Informed Management Knowledge by Means of Systematic Review (2003)A review of modeling approaches for sustainable supply chain management (2012)Conducting content‐analysis based literature reviews in supply chain management (2012)Towards a consensus on the circular economy (2017)Significance tests and goodness of fit in the analysis of covariance structures. (1980)Comparative fit indexes in structural models. (1990)Dynamic capabilities and strategic management (1997)The new supply chain's frontier: Information management (2009)An inventory of theory in logistics and SCM research (2010)Uncertainty and supply chain risk: The moderating role of supply chain flexibility in risk mitigation (2017)Performance measurement system design (1995)Supply chain design and analysis: (1998)Towards a theory of supply chain management: the constructs and measurements (2004)Performance measurement for green supply chain management (2005)The impact of supply chain integration on performance: A contingency and configuration approach (2009)A framework of sustainable supply chain management: moving toward new theory (2008)Improving Impact Studies of Teachers’ Professional Development: Toward Better Conceptualizations and Measures (2009)Case study research: design and methods (2011)Mixed Methods Research: A Research Paradigm Whose Time Has Come (2004)Qualitative research: Methods in the social sciences (2006)Document Analysis as a Qualitative Research Method (2009)A Social Identity Theory of Leadership (2001)Role congruity theory of prejudice toward female leaders. (2002)Transformational, transactional, and laissez-faire leadership styles: A meta-analysis comparing women and men. (2003)Financial versus non-financial information: The impact of information organization and presentation in a Balanced Scorecard (2010)An integrated management systems approach to corporate social responsibility (2011)An integrated lean and green approach for improving sustainability performance: a case study of a packaging manufacturing SME in the U.K. (2019)
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References

  • 1984Case Study Research: Design and Methods81,948 cited
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  • 1990Bass & Stogdill's handbook of leadership: Theory, research, and managerial applications, 3rd ed.2,852 cited
  • 1999Measuring supply chain performance2,328 cited
  • 2006Measuring supply chain performance: current research and future directions647 cited
  • 2000USING THE BALANCED SCORECARD TO MEASURE SUPPLY CHAIN PERFORMANCE.620 cited
  • 2000Engineering the leagile supply chain492 cited
  • 2003Designing a performance measurement system: A case study474 cited
  • 2001Relationships among TPL providers and members of supply chains – a strategic perspective270 cited
  • 2005Logistics flexibility and its impact on customer satisfaction214 cited
  • 1999KEEPING SCORE: MEASURING THE BUSINESS VALUE OF LOGISTICS IN THE SUPPLY CHAIN111 cited
  • 2001The Logistics Triad: Survey and Case Study Results63 cited
  • 1998A Balance Theory Perspective of Triadic Supply Chain Relationships62 cited
  • 2007Dyadic integration of the performance management process57 cited
  • 2000Measuring Delivery Process Performance50 cited

Cited by

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  • 2014Mapping the perspectives of coopetition and technology-based strategic networks: A case of smartphones51 cited
  • 2012Using vulnerability performance indicators to attain food supply chain robustness51 cited
  • 2012Optimal position of supply chain delivery window: Concepts and general conditions41 cited
  • 2017Delivery performance improvement in two-stage supply chain31 cited
  • 2014Evaluating Six Sigma methodology to improve logistical measures of food distribution SMEs25 cited
  • 2014An optimization framework for improving supplier delivery performance24 cited
  • 2014Supply chain performance measurement: a literature review and pilot study among Italian manufacturing companies23 cited
  • 2014Reducing the cost of untimely supply chain delivery performance for asymmetric Laplace distributed delivery17 cited
  • 2021The influence of supplier development, in the form of contract farming, on performance in Zimbabwean tobacco industry13 cited
  • 2017AN APPROACH TO IMPROVING CUSTOMER ON-TIME DELIVERY AGAINST THE ORIGINAL PROMISE DATE13 cited
  • 2025The validity and reliability of case study research: a systematic review and framework8 cited