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Levels of Quality Management in Certified Firms
16 references·1 citing·33 second hop
Levels of Quality Management in Certified Firms (2003)Levels of Quality Management in Certified…THE APPLICATION OF CLUSTER ANALYSIS IN STRATEGIC MANAGEMENT RESEARCH: AN ANALYSIS AND CRITIQUE (1996)THE APPLICATION OF CLUSTER AN…Identification of the Critical Factors of TQM* (1996)Identification of the Critica…Development and Validation of TQM Implementation Constructs (1996)Development and Validation of…Contemporary strategy analysis: Concepts, techniques, applications (1996)Contemporary strategy analysi…Total quality management as competitive advantage: A review and empirical study (1995)Total quality management as c…A framework for quality management research and an associated measurement instrument (1994)A framework for quality manag…Total Quality Control (1992)Total Quality ControlAn Instrument for Measuring the Critical Factors of Quality Management (1989)An Instrument for Measuring t…SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)SERVQUAL: A multiple-Item Sca…What Is Total Quality Control (1985)What Is Total Quality ControlA Conceptual Model of Service Quality and Its Implications for Future Research (1985)A Conceptual Model of Service…Quality, productivity, and competitive position (1982)Quality, productivity, and co…Out of the Crisis (1982)Out of the CrisisGuide to Quality Control (1982)Guide to Quality ControlQuality Is Free: The Art of Making Quality Certain (1979)Quality Is Free: The Art of M…Total quality control (1961)Total quality controlQuality Management and Supply Chain Management Frameworks: A Classification (2019)Quality Management and Supply…The SOCO Scale: A Measure of the Customer Orientation of Salespeople (1982)The Behavioral Consequences of Service Quality (1996)Evolving to a New Dominant Logic for Marketing (2003)Coefficient Alpha and the Internal Structure of Tests (1951)Arcs of integration: an international study of supply chain strategies (2001)Book Reviews: Kerlinger, Fred N. Foundations of Behavioral Research. (2nd ed.) New York: Holt, Rinehart and Winston, 1973. 741 + xx pp. $13.95 (1974)Organizational Strategy, Structure, and Process (1978)Mixing Qualitative and Quantitative Methods: Triangulation in Action (1979)A set-theoretic approach to organizational configurations (2007)Building Better Causal Theories: A Fuzzy Set Approach to Typologies in Organization Research (2011)An assessment of the use of partial least squares structural equation modeling (PLS-SEM) in hospitality research (2017)Competitive Advantage: Creating and Sustaining Superior Performance (1985)Lean manufacturing: context, practice bundles, and performance (2002)Towards a theory of supply chain management: the constructs and measurements (2004)Defining and developing measures of lean production (2007)Free Competition and the Optimal Amount of Fraud (1973)Advertising as Information (1974)An Investigation into the Determinants of Customer Satisfaction (1982)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Significance tests and goodness of fit in the analysis of covariance structures. (1980)Structural Equations with Latent Variables (1989)The relationship between total quality management practices and their effects on firm performance (2003)Firm Resources and Sustained Competitive Advantage (1991)Is the Resource-Based "View" a Useful Perspective for Strategic Management Research? (2001)Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited (2003)Firm resources and sustained competitive advantage (2004)Beyond Accuracy: What Data Quality Means to Data Consumers (1996)Whence Consumer Loyalty? (1999)Role congruity theory of prejudice toward female leaders. (2002)Measuring Service Quality: A Reexamination and Extension (1992)HUMAN RESOURCE MANAGEMENT, MANUFACTURING STRATEGY, AND FIRM PERFORMANCE. (1996)Service Quality, Profitability, and the Economic Worth of Customers: What We Know and What We Need to Learn (2000)Innovation, organizational capabilities, and the born-global firm (2004)
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References

  • 1985A Conceptual Model of Service Quality and Its Implications for Future Research22,085 cited
  • 1988SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality21,113 cited
  • 1982Out of the Crisis7,297 cited
  • 1995Total quality management as competitive advantage: A review and empirical study2,640 cited
  • 1979Quality Is Free: The Art of Making Quality Certain2,574 cited
  • 1996THE APPLICATION OF CLUSTER ANALYSIS IN STRATEGIC MANAGEMENT RESEARCH: AN ANALYSIS AND CRITIQUE2,383 cited
  • 1982Quality, productivity, and competitive position2,278 cited
  • 1989An Instrument for Measuring the Critical Factors of Quality Management2,032 cited
  • 1994A framework for quality management research and an associated measurement instrument1,968 cited
  • 1996Development and Validation of TQM Implementation Constructs1,773 cited
  • 1961Total quality control1,571 cited
  • 1996Identification of the Critical Factors of TQM*1,023 cited
  • 1996Contemporary strategy analysis: Concepts, techniques, applications936 cited
  • 1982Guide to Quality Control741 cited
  • 1985What Is Total Quality Control570 cited

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1992
Total Quality Control
407 cited

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  • 2019Quality Management and Supply Chain Management Frameworks: A Classification8 cited