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Challenges in Adopting and Integrating ITIL and CMMi in ICT Division of a Public Utility Company
1 references·7 citing·31 second hop
Challenges in Adopting and Integrating ITIL and CMMi in ICT Division of a Public Utility Company (2010)Challenges in Adopting and Integrating IT…Challenge of adopting multiple process improvement frameworks (2006)Challenge of adopting multipl…Znanstveno-raziskovalni trendi na področju digitalne preobrazbe (2021)Znanstveno-raziskovalni trend…Proactive Management of IT Operations to Improve IT Services (2017)Proactive Management of IT Op…Towards a Taxonomy of Challenges in an Integrated IT Governance Framework Implementation (2016)Towards a Taxonomy of Challen…Information technology service management models applied to medium and small organizations: A systematic literature review (2015)Information technology servic…Defining the relationships between IT service management and IT service governance (2015)Defining the relationships be…The status of IT service management in health care - ITIL® in selected European countries (2011)The status of IT service mana…Barriers to information technology governance adoption : a preliminary empirical investigation (2011)Barriers to information techn…Case Study Research: Design and Methods (1984)Justifications, Strategies, and Critical Success Factors in Successful ITIL Implementations in U.S. and Australian Companies: An Exploratory Study (2009)Case study research: design and methods (2011)Development of an Instrument to Measure the Perceptions of Adopting an Information Technology Innovation (1991)Implementing centralised IT service management: drawing lessons from the public sector (2007)An International Analysis of IT Service Management Benefits and Performance Measurement (2010)Principles of Scientific Management, The (2015)Diffusion of Innovations 1 (2019)An IT Service Management Literature Review: Challenges, Benefits, Opportunities and Implementation Practices (2021)Back-Translation for Cross-Cultural Research (1970)Qualitative evaluation and research methods, 2nd ed. (1990)The iron cage revisited institutional isomorphism and collective rationality in organizational fields (2004)Perceived Effectiveness of Information Technology Governance Initiatives Among IT Practitioners (2013)IT Governance Effectiveness and Its Influence on Innovation Product and Process (2018)Survey Research Methods. (1985)Book Review: Survey Research Methods, 3rd ed., by Floyd J. Fowler Jr. (2002). Thousand Oaks, Ca: Sage. (2003)Survey Research Methods (2010)Service quality management based on the application of the ITIL standard (2014)Diccionario de la lengua española (1917)A guide to the project management body of knowledge (PMBOK guide) (2004)Procedures for Performing Systematic Reviews (2004)Met4ITIL: A process management and simulation-based method for implementing ITIL (2018)Implementation and impacts of IT Service Management in the IT function (2023)Case Study Research: Design and Methods (1991)Theory Building From Cases: Opportunities And Challenges (2007)National Cultures in Four Dimensions: A Research-Based Theory of Cultural Differences among Nations (1983)Analyzing Qualitative Data (2000)Research Methods for Business Students (2000)Design Science in Information Systems Research1 (2004)Decision making with the analytic hierarchy process (2008)Users of the world, unite! The challenges and opportunities of Social Media (2009)
this work references cited by second hop

References

  • 2006Challenge of adopting multiple process improvement frameworks72 cited

Cited by

  • 2015Information technology service management models applied to medium and small organizations: A systematic literature review38 cited
  • 2011Barriers to information technology governance adoption : a preliminary empirical investigation31 cited
  • 2011The status of IT service management in health care - ITIL® in selected European countries31 cited
  • 2017Proactive Management of IT Operations to Improve IT Services21 cited
  • 2016Towards a Taxonomy of Challenges in an Integrated IT Governance Framework Implementation17 cited
  • 2015Defining the relationships between IT service management and IT service governance17 cited
  • 2021Znanstveno-raziskovalni trendi na področju digitalne preobrazbe9 cited

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