Cognitive versus affective determinants of organizational citizenship behavior.

1989-01-01articleJournal of Applied Psychology1,344 citationsclosed

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Job Satisfaction and Organizational Behavior Employee Performance and Management Healthcare Education and Workforce Issues

Abstract

In this research we tested the relative importance of subjective appraisals of the job versus mood state in accounting for organizational citizenship behavior (OCB). A total of 369 individuals from two hospitals provided data concerning their typical mood state at work and appraisals of their jobs a

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References

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2001THE EFFECTS OF EMPLOYEE SATISFACTION, ORGANIZATIONAL CITIZENSHIP BEHAVIOR, AND TURNOVER ON ORGANIZATIONAL EFFECTIVENESS: A UNIT‐LEVEL, LONGITUDINAL STUDY

1997Impact of Organizational Citizenship Behavior on Organizational Performance: A Review and Suggestion for Future Research

1994ROLE DEFINITIONS AND ORGANIZATIONAL CITIZENSHIP BEHAVIOR: THE IMPORTANCE OF THE EMPLOYEE'S PERSPECTIVE.