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How to take multiple measures to get a complete picture of organizational performance
6 references·1 citing·24 second hop
How to take multiple measures to get a complete picture of organizational performance (1993)How to take multiple measures to get a co…Performance Measurement for World Class Manufacturing (2013)Performance Measurement for W…Understanding Statistical Process Control (1993)Understanding Statistical Pro…The balanced scorecard--measures that drive performance. (1992)The balanced scorecard--measu…The balanced scorecard : measures that drive performance (1992)The balanced scorecard : meas…The performance measurement manifesto. (1991)The performance measurement m…Understanding Statistical Process Control (1986)Understanding Statistical Pro…A conceptual framework to evaluate performance of non-profit social service organisations (2006)A conceptual framework to eva…Quality, productivity, and competitive position (1982)Introduction to Statistical Quality Control (1992)Understanding Statistical Process Control (1993)Application of statistical process control in healthcare improvement: systematic review (2007)Plotting basic control charts: tutorial notes for healthcare practitioners (2008)Measuring the efficiency of decision making units (1978)Some Models for Estimating Technical and Scale Inefficiencies in Data Envelopment Analysis (1984)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Research note (2008)A Framework for Assessing the Performance of Nonprofit Organizations (2014)Estimation of the workload boundary in socio-technical infrastructure management systems: The case of Belgian railroads (2019)The performance measurement revolution: why now and what next? (1999)The balance on the balanced scorecard a critical analysis of some of its assumptions (2000)Performance implications of strategic performance measurement in financial services firms (2003)Performance measurement system design (1995)Performance management: a framework for management control systems research (1999)Clarifying Business Models: Origins, Present, and Future of the Concept (2005)THE IMPACT OF HUMAN RESOURCE MANAGEMENT ON ORGANIZATIONAL PERFORMANCE: PROGRESS AND PROSPECTS. (1996)Shewhart-Type Charts in Nonstandard Situations (1995)TEMPORAL DISTRIBUTIONS OF PROBLEM BEHAVIOR BASED ON SCATTER PLOT ANALYSIS (1998)Rethinking control chart design and evaluation (2019)An analytical hierarchy process framework for comparing the overall performance of manufacturing departments (1996)A model for investment justification in information technology projects (2001)Examining the Competitive Capabilities of Manufacturing Firms (2002)
this work references cited by second hop

References

  • 1992The balanced scorecard : measures that drive performance12,082 cited
  • 1992The balanced scorecard--measures that drive performance.7,979 cited
  • 1991The performance measurement manifesto.1,295 cited
  • 1986Understanding Statistical Process Control472 cited
  • 2013Performance Measurement for World Class Manufacturing148 cited
  • 1993Understanding Statistical Process Control90 cited

Cited by

  • 2006A conceptual framework to evaluate performance of non-profit social service organisations43 cited

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