The affective underpinnings of psychological contract fulfilment

Sylvie Guerrero · Olivier Herrbach

61 citations0/0 files storedJournal of Managerial Psychology

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Job Satisfaction and Organizational Behavior Employee Performance and Management Higher Education and Employability

Abstract

Purpose The purpose of this paper is to present an empirical study of the link between psychological contract fulfilment and affective states at work. The paper argues that perceived organizational support is the key attitudinal intervening variable that arises from the cognitive assessment of the exchange relationship between employer and employee and is in turn related to the generation of affective states at work. Design/methodology/approach The paper tests this assumption using a manager sample of 249 participants and a longitudinal design. Findings Perceived organizational support mediates the relationship between psychological contract fulfilment and workplace affect. Research limitations/implications Affect was not measured in real time, but through self‐reports. Future research could study how and under what conditions psychological contract fulfilment generates perceived organizational support. Originality/value One of the few studies that have sought to research the affective dimension of the psychological contract.

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References

1994Behavioral inhibition, behavioral activation, and affective responses to impending reward and punishment: The BIS/BAS Scales.1986Perceived organizational support.2017Perceived Organizational Support 1996Affective Events Theory: A theoretical discussion of the structure, causes and consequences of affective experiences at work.1995Psychological Contracts in Organizations: Understanding Written and Unwritten Agreements 1997WHEN EMPLOYEES FEEL BETRAYED: A MODEL OF HOW PSYCHOLOGICAL CONTRACT VIOLATION DEVELOPS 1994Violating the psychological contract: Not the exception but the norm 1998Psychological Contracts in Organizations: Understanding Written and Unwritten Agreements.

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