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Making processes from best practice frameworks actionable

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References

2007Business Process Management : Concepts, Languages, Architectures1,653 cited
1998Adeptflex—Supporting Dynamic Changes of Workflows Without Losing Control887 cited
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2014The Six Sigma Handbook: A Complete Guide for Green Belts, Black Belts, and Managers at All Levels578 cited
1999The balanced scorecard: a foundation for the strategic management of information systems535 cited
2003Caramba—A Process-Aware Collaboration System Supporting Ad hoc and Collaborative Processes in Virtual Teams149 cited
2004Enhanced Telecom Operations Map (eTOM) The Business Process Framework102 cited

Cited by

2015Applying a Template for Best Practice Documentation9 cited
2012When Social Media Meet the Enterprise7 cited
2014A synthesized classification system for best practices7 cited

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