Formalising Trust as a Computational Concept

Abstract

Trust is a judgement of unquestionable utility — as humans we use it every day of our lives. However, trust has suffered from an imperfect understanding, a plethora of definitions, and informal use in the literature and in everyday life. It is common to say “I trust you, ” but what does that mean? This thesis provides a clarification of trust. We present a formalism for trust which provides us with a tool for precise discussion. The formalism is implementable: it can be embedded in an artificial agent, enabling the agent to make trust-based decisions. Its applicability in the domain of Distributed Artificial Intelligence (DAI) is raised. The thesis presents a testbed populated by simple trusting agents which substantiates the utility of the formalism. The formalism provides a step in the direction of a proper understanding and definition of human trust. A contribution of the thesis is its detailed exploration of the possibilities of future work in the area. Summary 1. Overview This thesis presents an overview of trust as a social phenomenon and discusses it formally. It argues that trust is: • A means for understanding and adapting to the complexity of the environment. • A means of providing added robustness to independent agents. • A useful judgement in the light of experience of the behaviour of others. • Applicable to inanimate others. The thesis argues these points from the point of view of artificial agents. Trust in an artificial agent is a means of providing an additional tool for the consideration of other agents and the environment in which it exists. Moreover, a formalisation of trust enables the embedding of the concept into an artificial agent. This has been done, and is documented in the thesis. 2. Exposition There are places in the thesis where it is necessary to give a broad outline before going deeper. In consequence it may seem that the subject is not receiving a thorough treatment, or that too much is being discussed at one time! (This is particularly apparent in the first and second chapters.) To present a thorough understanding of trust, we have proceeded breadth first in the introductory chapters. Chapter 3 expands, depth first, presenting critical views of established researchers.