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The Initiators of Changes in Customers' Desired Value · Study

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ArticleThe Initiators of Changes in Customers' Desired Value

Daniel John Flint2001

Article2001

The Initiators of Changes in Customers' Desired Value

Daniel John Flint · Robert B. Woodruff

150 citations·0/0 files stored·Industrial Marketing Management

No readable copy stored yet — this record is metadata only.

Customer Service Quality and Loyalty Service and Product Innovation Corporate Governance and Management

Abstract

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Citations in this library

Stored only when both papers are in the corpus — 150 citations exist upstream.

References

1992Basics of Qualitative Research: Grounded Theory Procedures and Techniques.2017The Discovery of Grounded Theory 1988Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence 1997Motivation and Personality 1987Qualitative Analysis for Social Scientists 1973The nature of human values 2017Ethnographic Interview 1994Competing for the Future

Cited by

2010Searching for Relationship Value in Business Markets: Are We Missing Something?2014The uneasy transition from supply chains to ecosystems 2005Fieldwork and data collection in qualitative marketing research 2009Customer Loyalty in Clusters: Perceived Value and Satisfaction as Antecedents 2003A longitudinal study of customers' desired value change in business-to-business markets 2011Multidimensional perspective of perceived value in industrial clusters 2015Services innovation impact to customer satisfaction and customer value enhancement in airport 2013Developing an integrated vision of customer value

Details

Year2001

Typearticle

Published2001-05-01

VenueIndustrial Marketing Management

ISSN-L0019-8501

Languageen

Citations150

Files0 public / 0

ShelfCustomer Service Quality and Loyalty

Identifiers

doi10.1016/s0019-8501(99)00117-0

openalex_workW2101946243

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