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Change Priority Determination in IT Service Management Based on Risk Exposure
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Change Priority Determination in IT Service Management Based on Risk Exposure (2008)Change Priority Determination in IT Servi…A decision support tool to optimize scheduling of IT changes (2007)A decision support tool to op…Business Driven Prioritization of Service Incidents (2004)Business Driven Prioritizatio…Value at Risk: Theory and Practice (2003)Value at Risk: Theory and Pra…Probabilistic Risk Analysis: Foundations and Methods (2001)Probabilistic Risk Analysis: …Probabilistic Risk Analysis (2001)Probabilistic Risk AnalysisTopics and Applied Theories in IT Service Management (2013)Topics and Applied Theories i…Extending the IT service quality measurement framework through a systematic literature review (2012)Extending the IT service qual…Business-driven IT management (2011)Business-driven IT managementChange scheduling based on business impact analysis of change-related risk (2010)Change scheduling based on bu…Theory of Games and Economic Behavior (1945)SYMIAN: A Simulation Tool for the Optimization of the IT Incident Management Process (2008)Business-impact analysis and simulation of critical incidents in IT service management (2009)Integration Strategies and Tactics for Information Technology Governance (2011)Theory of games and economic behavior (2019)the delphi method: techniques and applications (1975)Time Series Analysis: Forecasting and Control (1977)The balanced scorecard: Translating strategy into action (1997)Delivering quality service: balancing customer perceptions and expectations (1990)Refinement and reassessment of the SERVQUAL scale. (1991)Service Quality: A Measure of Information Systems Effectiveness (1995)The Evaluation of the IT Service Quality Measurement Framework in Industry (2013)What in Consumer Reviews Affects the Sales of Mobile Apps: A Multifacet Sentiment Analysis Approach (2015)An original assessment of the influence of soft dimensions on implementation of sustainability practices: implications for the thermal energy sector in fast growing economies (2021)Analyzing the Past to Prepare for the Future: Writing a Literature Review (2002)Design science in information systems research (2004)Design Science in Information Systems Research1 (2004)The Ponder Policy Specification Language (2001)Management by contract (2004)An Introductory Overview and Survey of Business-Driven IT Management (2006)Business-driven IT management - upping the ante of IT : exploring the linkage between it and business to improve both IT and business results (2008)Enabling rollback support in IT change management systems (2008)On The Quantitative Definition of Risk (1981)Introduction to Stochastic Programming (1998)Introduction to Stochastic Programming (2011)Prioritization of Interconnected Processes (2017)Using simulation-based optimization in the context of IT service management change process (2018)After VaR: The Theory, Estimation, and Insurance Applications of Quantile‐Based Risk Measures (2006)Estimating ‘Value at Risk’ of crude oil price and its spillover effect using the GED-GARCH approach (2008)Entropic Value-at-Risk: A New Coherent Risk Measure (2011)Future research challenges for incorporation of uncertainty in environmental and ecological decision-making (2008)A comprehensive framework for verification, validation, and uncertainty quantification in scientific computing (2011)Methods and models in process safety and risk management: Past, present and future (2015)An overview of quantitative risk measures for loss of life and economic damage (2003)Climate Change: New Dimensions in Disaster Risk, Exposure, Vulnerability, and Resilience (2012)A practical guide to structured expert elicitation using the IDEA protocol (2017)
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References

  • 2001Probabilistic Risk Analysis: Foundations and Methods821 cited
  • 2001Probabilistic Risk Analysis756 cited
  • 2003Value at Risk: Theory and Practice325 cited
  • 2004Business Driven Prioritization of Service Incidents52 cited
  • 2007A decision support tool to optimize scheduling of IT changes45 cited

Cited by

  • 2012Extending the IT service quality measurement framework through a systematic literature review47 cited
  • 2010Change scheduling based on business impact analysis of change-related risk25 cited
  • 2011Business-driven IT management21 cited
  • 2013Topics and Applied Theories in IT Service Management18 cited

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