Ranking of employees' reward and recognition approaches: a Malaysian perspective

Rafikul Islam · Ahmad Zaki Ismail

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Employee Performance and Management Human Resource and Talent Management Employee Performance and Motivation

Abstract

Recognition of employees' achievements is one of the most important factors to motivate employees. Employees who perform exceptionally well expect that their contributions will be recognised and that they will be appreciated by the top management. Over the decades, reward and recognition systems have been adopted by numerous organisations – private or public. There are myriad ways by which employees can be appreciated. Also, one special type of reward may not motivate everyone equally. One person's reward may be perceived by another person as punishment. The present research intends to find out the specific reward and recognition approaches preferred by the employees working in various Malaysian organisations. A list comprising of seventeen major approaches to reward and recognition has been prepared and its items are prioritised by taking inputs from 505 employees working in more than 96 various public and private organisations in Malaysia. The findings of the research are expected to provide guidelines in developing an appropriate reward and recognition system for organisations in general and Malaysian organisations in particular.

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1989The management and control of quality 1996TEAMS IN ORGANIZATIONS: Recent Research on Performance and Effectiveness 2002Encouraging Knowledge Sharing: The Role of Organizational Reward Systems 2005Creating high performance organizations 1997What motivates employees according to over 40 years of motivation surveys 1994Total quality management: strategies and techniques proven at today's most successful companies 19941001 ways to reward employees 2000Recognizing and Rewarding Employees

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