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A survey of current information center practices in southern California
2 references·1 citing·14 second hop
A survey of current information center practices in southern California (1989)A survey of current information center pr…The effective information center: targeting the individual user for success (1988)The effective information cen…Information Centers: The IBM Model vs. Practice (1987)Information Centers: The IBM …A model of end user attitudes and intentions toward alternative sources of support (2000)A model of end user attitudes…Management considerations for an Information Center (1982)User Managers’ Systems Needs* (1983)An Assessment of the Contingency Theory of Management Information Systems (1989)Reconstructing the Systems Development Organization (1989)Comparison of end-user computing characteristics in the U.S., Israel and Taiwan (1996)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Understanding Attitudes and Predicting Social Behavior (1980)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)What is really important in supporting end-users? (2004)Evaluation of User Support: Factors That Affect User Satisfaction With Helpdesks and Helplines (2007)Information Systems for Small and Medium-sized Enterprises (2013)Impacts of End-User and Information Center Characteristics on End-User Computing Support (1994)Determinants of Information Center Success (1998)Understanding the Hidden Dissatisfaction of Users toward End-User Computing (2003)
this work references cited by second hop

References

  • 1987Information Centers: The IBM Model vs. Practice73 cited
  • 1988The effective information center: targeting the individual user for success13 cited

Cited by

  • 2000A model of end user attitudes and intentions toward alternative sources of support19 cited

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